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2 adults, 1 room

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Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka(Higashinada-ku)See map

kr 1,510per night

This is the cheapest price in 30 days, based on the rates on 9 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Hot spring
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
4.4/5Great 665 reviews
Reviews summary
Friendly staff, excellent service, convenient location with airport bus. Clean rooms, relaxing onsen, diverse breakfast buffet, and stunning night views.
Exploring the area
Island Center Station, 100m, About 2 mins from hotel by foot
Kobe Uozaki Station, 2.6km, About 5 mins from hotel by car
Kobe Airport, 7.1km, About 13 mins from hotel by car
5
Twin Room, 2 Twin Beds
2 beds

Ocean view

11
Room
Bed type arranged at check-in

Ocean view

5
Deluxe Room, 2 Twin Beds
2 beds

City view

12
Room, 1 Double Bed, Ocean View
1 double bed or bigger

City view

5
Premier Room, 1 King Bed, Ocean View
1 double bed or bigger

City view

38
Club Room, 1 Double Bed
1 double bed or bigger

City view

18
Deluxe Room, 1 Double Bed
1 double bed or bigger

Mountain view

5
Deluxe Room, 2 Twin Beds, Mountain View
2 beds

Mountain view

5
Room, 2 Twin Beds, Corner
2 beds

Mountain view

5
Premier Twin Room, 2 Twin Beds, Ocean View
2 beds

City view

7
Club Suite, 2 Twin Beds, Tower
2 beds

Mountain view

6
Deluxe Room, 2 Double Beds
2 beds

Mountain view

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Reviews

Read all reviews
4.4/5.0

Great

665 reviews
Location
3.7
Services offered
4.4
Cleanliness
4.4
Atmosphere & facilities
4.3
Reviews summary
From real reviews, powered by AI
Overall impression
Friendly staff, excellent service, convenient location with airport bus. Clean rooms, relaxing onsen, diverse breakfast buffet, and stunning night views.
Location
Convenient airport bus and train access. Close to Rokko Liner. Easy access to Sannomiya via bus. Quiet environment with station nearby.
Services offered
Friendly, helpful, and multilingual staff. Excellent service and attentive front desk. Diverse breakfast buffet with eastern and western options.
Cleanliness
Clean rooms and onsen. Well-maintained facilities. Rooms consistently clean. Club floor rooms spacious, clean, and recently renovated.
Atmosphere & facilities
Relaxing onsen with multiple baths and lounge. Comfortable club lounge with Rokko views. Generous amenities, beautiful night views, fitness floor with jacuzzi.
All
4.5+
3.0+
Jessica
Reviewed: 21 Feb 2026

5.0/5.0

Fantastic
Hi, our room was clean and the hotel had great amenities.
Eugene
Reviewed: 5 Jul 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Takahiro
Reviewed: 2 Jul 2024

4.0/5.0

Great

Stayed with partner · For leisure

Nice hot spring bath
Steven
Reviewed: 19 Apr 2023

2.0/5.0

Below average

Solo stay · For business

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Schoni
Reviewed: 16 Aug 2022

5.0/5.0

Fantastic

Stayed with family · For leisure

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Verified traveler
Reviewed: 30 Jul 2021

3.0/5.0

Good

Stayed with kids · For leisure

朝食ビュッフェでオムレツを提供する年配のシェフが威圧感があり怖かった。
Minako
Reviewed: 12 Feb 2021

2.0/5.0

Below average

Solo stay

The onsen was well-maintained and I enjoyed it. However, the room was not prepared and checked in advance. For example, the window was open. Items in the room were not fully inspected after the previous guest checked out, which made me really uncomfortable owing to the current COVID-19 situation. I stayed at a club room, but the lounge was crowded and people were talking loudly without wearing masks. The hotel staff did not say anything. I doubt if I would consider going back to stay at the same hotel again.
Robert
Reviewed: 14 Feb 2020

5.0/5.0

Fantastic

For business

No room service which waa disappointing for a 4 STAR hotel . Staff very friendly and attentive.
Assunta
Reviewed: 23 Jun 2019

5.0/5.0

Fantastic
Staff were very friendly and helpful. Free Pyjamas and free mobile phone while staying is a great bonus. Nice little restaurant near reception that is handy to wait at until check in time. Lovely staff there too!
Verified traveler
Reviewed: 20 May 2019

5.0/5.0

Fantastic

Stayed with partner · For leisure

The hotel is in good location for stay over before my cruise trip. To and from KIX airport is also convinence. Need more time to communicate with hotel staff for a non Japanese speaking cutomer. Yet, they have been very helpful. It will be our best choice if we visit Kobe again.

Overview

Kobe Bay Sheraton Hotel & Towers

Renovation:2013-01-01
Rooms:267
Floors:21
Star rating:

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Port of Kobe and Meriken Park. This spa hotel is 13.2 mi (21.2 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

Description

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Port of Kobe and Meriken Park. This spa hotel is 13.2 mi (21.2 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan.

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Exploring the area

Transport

Island Center Station

Subway stations
100m

Kobe Uozaki Station

Train stations
2.6km

Kobe Airport

Airports
7.1km

Attractions

Kobe Fashion Museum

200m

Kobe Rokko Island Post Office

300m

Kobe City Koiso Memorial Museum of Art

500m

Port of Kobe

5.3km

Kobe Tower

7.7km

Osaka Bay

25.8km
See map

Facilities & services

Popular facilities
Hot spring
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
General
Free parking
Electric car charging station
Designated smoking area
Gift shop
Elevator
Hair/beauty salon
Accessibility
Housekeeping
Wedding services
Airport transportation(additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Health & fitness
Spa
Sauna
Indoor Swimming pool
Internet
Free wired internet
Accessibility
Wheelchair accessible
Accessible airport shuttle
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
Nightclub
Tennis court
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children

Airport shuttle fee: JPY 2200 per person (one-way)

Airport shuttle fee per child: JPY 1100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

See all policies

Stays nearby

1/5

Hotel Plaza Kobe

4.1/5
Great
606 reviews
300m from Island Center Station,Higashinada Ward,Kobe
Explorer
kr37XX.XX
Incl. taxes & fees: kr40XX
1/5

Hotel Eldia Luxury Kobe

3.8/5
Good
44 reviews
500m from Kobe Ishiyagawa Station,Higashinada Ward,Kobe
kr500
Incl. taxes & fees: kr500
1/5

Hotel Benoa Resort

4.2/5
Great
22 reviews
1.1km from Kobe Iwaya Station,Nada Ward,Kobe
kr1,948
Incl. taxes & fees: kr1,948

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