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2 adults, 1 room

Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka(Higashinada-ku)See map

NZ$ 233.94per night

This is the cheapest price in 30 days, based on the rates on 17 Sep

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Hot spring
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
4.4/5Great 663 reviews
Reviews summary
Excellent service, friendly staff, and convenient location with airport bus access. Clean rooms, relaxing onsen, and great breakfast buffet with night views.
Exploring the area
Island Center Station, 100m, About 2 mins from hotel by foot
Kobe Uozaki Station, 2.6km, About 5 mins from hotel by car
Kobe Airport, 7.1km, About 13 mins from hotel by car
12
Twin Room, 1 Twin Bed
1 single bed

Ocean view

15
Room
Bed type arranged at check-in

Ocean view

5
Deluxe Room, 1 Twin Bed
1 single bed

City view

12
Room, 1 Double Bed, Ocean View
1 double bed or bigger

City view

5
Premier Room, 1 King Bed, Ocean View
1 double bed or bigger

City view

39
Club Room, 1 Double Bed
1 double bed or bigger

City view

21
Deluxe Room, 1 Double Bed
1 double bed or bigger

Mountain view

5
Deluxe Room, 1 Twin Bed, Mountain View
1 single bed

Mountain view

5
Room, 1 Twin Bed, Corner
1 single bed

Mountain view

5
Premier Twin Room, 1 Twin Bed, Ocean View
1 single bed

City view

7
Club Suite, 1 Twin Bed, Tower
1 single bed

Mountain view

21
Deluxe Room, 1 Double Bed
1 double bed or bigger

Mountain view

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Read all reviews
4.4/5.0

Great

663 reviews
Location
3.7
Services offered
4.4
Cleanliness
4.4
Atmosphere & facilities
4.3
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent service, friendly staff, and convenient location with airport bus access. Clean rooms, relaxing onsen, and great breakfast buffet with night views.
Location
Convenient airport bus and train access. Close to Rokko Liner and Dekapatos. Easy access to Sannomiya via bus. Quiet environment. Station nearby.
Services offered
Friendly, helpful, and multilingual staff. Excellent service and attentive front desk. Diverse breakfast buffet with eastern and western options. Attentive restaurant manager.
Cleanliness
Clean rooms and onsen. Well-maintained facilities. Rooms consistently clean. Club floor rooms are spacious and clean. Recently renovated and spotless.
Atmosphere & facilities
Relaxing onsen with multiple baths and a lounge. Comfortable club lounge with Rokko views. Generous room amenities. Nice views and night view. Fitness floor with jacuzzi.
All
4.5+
3.0+
Jessica
Reviewed: 21 Feb 2026

5.0/5.0

Fantastic
Hi, our room was clean and the hotel had great amenities.
Eugene
Reviewed: 5 Jul 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Takahiro
Reviewed: 2 Jul 2024

4.0/5.0

Great

Stayed with partner · For leisure

Nice hot spring bath
Steven
Reviewed: 19 Apr 2023

2.0/5.0

Below average

Solo stay · For business

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Schoni
Reviewed: 16 Aug 2022

5.0/5.0

Fantastic

Stayed with family · For leisure

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Verified traveler
Reviewed: 30 Jul 2021

3.0/5.0

Good

Stayed with kids · For leisure

朝食ビュッフェでオムレツを提供する年配のシェフが威圧感があり怖かった。
Minako
Reviewed: 12 Feb 2021

2.0/5.0

Below average

Solo stay

The onsen was well-maintained and I enjoyed it. However, the room was not prepared and checked in advance. For example, the window was open. Items in the room were not fully inspected after the previous guest checked out, which made me really uncomfortable owing to the current COVID-19 situation. I stayed at a club room, but the lounge was crowded and people were talking loudly without wearing masks. The hotel staff did not say anything. I doubt if I would consider going back to stay at the same hotel again.
Robert
Reviewed: 14 Feb 2020

5.0/5.0

Fantastic

For business

No room service which waa disappointing for a 4 STAR hotel . Staff very friendly and attentive.
Assunta
Reviewed: 23 Jun 2019

5.0/5.0

Fantastic
Staff were very friendly and helpful. Free Pyjamas and free mobile phone while staying is a great bonus. Nice little restaurant near reception that is handy to wait at until check in time. Lovely staff there too!
Verified traveler
Reviewed: 20 May 2019

5.0/5.0

Fantastic

Stayed with partner · For leisure

The hotel is in good location for stay over before my cruise trip. To and from KIX airport is also convinence. Need more time to communicate with hotel staff for a non Japanese speaking cutomer. Yet, they have been very helpful. It will be our best choice if we visit Kobe again.
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Fantastic
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Great
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