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2 adults, 1 room

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Hotel New Palace

7683-18 ShinguSee map

€ 86.10per night

This is the cheapest price in 30 days, based on the rates on 4 Oct

Top reasons for booking
Good location
Walking distance to station, shrines, castle, restaurants, and supermarkets. Close to Kumano Kodo trails. Easy access, 5-7 minute walk from JR station.
Great view
Most user reviews comment positively on the view from their room
Friendly staff
According to user reviews, most guests think the hotel service is great
Popular facilities
Restaurant
Free WiFi
Luggage storage
4.3/5Great 259 reviews
Reviews summary
Conveniently located near station and attractions. Clean, spacious rooms with comfortable beds. Excellent breakfast buffet and relaxing public bath with free massage chairs.
Exploring the area
Shingū Station, 400m, About 7 mins from hotel by foot
Shingu City Hall, 500m, About 8 mins from hotel by foot
Kumano Hayatama Taisha, 900m, About 15 mins from hotel by foot
9
Single Twin Room, Non Smoking
2 beds

23.0 m²

City view

18
Single Twin Room, Smoking
2 beds

23 m²

No pictures available yet
Standard Twin Room
2 beds

0 m²

No pictures available yet
Double Room
1 double bed or bigger

Non-smoking

No pictures available yet
twin room
2 beds

23.00 m²

Non-smoking

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Reviews

Read all reviews
4.3/5.0

Great

259 reviews
Location
0.0
Services offered
4.3
Cleanliness
4.2
Atmosphere & facilities
4.2
Reviews summary
From real reviews, powered by AI
Overall impression
Conveniently located near station and attractions. Clean, spacious rooms with comfortable beds. Excellent breakfast buffet and relaxing public bath with free massage chairs.
Location
Walking distance to station, shrines, castle, restaurants, and supermarkets. Close to Kumano Kodo trails. Easy access, 5-7 minute walk from JR station.
Services offered
Friendly and helpful staff. Efficient operation. Free parking. Massage chairs. Excellent and varied breakfast buffet. Thoughtful year-end soba service.
Cleanliness
Rooms consistently clean and well-maintained. Public areas well-maintained. No cigarette smell in non-smoking rooms. Very clean and comfortable.
Atmosphere & facilities
Spacious rooms. Comfortable beds. Large public bath. Pleasant and quiet atmosphere. Supermarket access. Free massage chairs. Relaxing onsen.
All
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Large space
Rassendyll
Reviewed: 16 Mar 2026

4.0/5.0

Great

Stayed with family

clean room
May
Reviewed: 17 Nov 2025

1.0/5.0

Below average
A big cockroach was crawling on the bed when I lifted the comforter. Luckily, my husband was with me and killed the pest. I informed the front desk, but besides some insincere apologies, nothing was done. I had to ask the receptionist to come to the room to remove the pest and change the bed linens. I was glad it was just a one-night stay. I will never return, even if it were a free stay—no way.
Naomi
Reviewed: 17 Oct 2025

5.0/5.0

Fantastic

Stayed with friends · For leisure

Rooms are bigger compared to typical ones in Japan. Love the onset.
Kathy
Reviewed: 24 Aug 2025

3.0/5.0

Good

Stayed with family · For leisure

The hotel is ideal to use as a base for Kumano Kodo trail as it is has regular buses to all the tourist areas. The hotel is quite basic but this is a small town. I would encourage all to try the local restaurants which look like they may or may not be open but be brave and you will eat some amazing food. The Tourist Info Centre is excellent and very helpful - with english speaking offering.
Kevin
Reviewed: 19 Mar 2025

4.0/5.0

Great

Stayed with partner · For leisure

Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Pamela
Reviewed: 18 Mar 2025

5.0/5.0

Fantastic

Stayed with family · For business

I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu.
william
Reviewed: 16 Mar 2025

4.0/5.0

Great

Solo stay · For business and leisure

This was a nice place to stay. Great breakfast and good location.
Casey
Reviewed: 9 Nov 2024

5.0/5.0

Fantastic
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.
Vincent
Reviewed: 15 Sep 2024

3.0/5.0

Good

Stayed with partner

L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Andrew
Reviewed: 20 Oct 2023

4.0/5.0

Great
An enjoyable stay with nice helpful staff, thanks

Overview

Hotel New Palace

Rooms:93
Star rating:

With a stay at Hotel New Palace in Shingu, you'll be within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Sato Haruo Memoria Museum. This hotel is 0.6 mi (0.9 km) from Kumano Hayatama Taisha and 1.1 mi (1.8 km) from Kamikura Shrine.

Description

With a stay at Hotel New Palace in Shingu, you'll be within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Sato Haruo Memoria Museum. This hotel is 0.6 mi (0.9 km) from Kumano Hayatama Taisha and 1.1 mi (1.8 km) from Kamikura Shrine.

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Exploring the area

Transport

Shingū Station

Train stations
400m

Attractions

Shingu City Hall

500m

Kumano Hayatama Taisha

900m

Kamikura Shrine

1.1km
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Luggage storage
General
Non-smoking throughout
Communal microwave
Elevator
Bicycle rentals
Vending machine
Business facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Front desk (limited service hours)
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property:

A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 1540 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

At Hotel New Palace, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.

See all policies

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