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2 adults, 1 room

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Holiday Inn Birmingham City Centre by IHG

Smallbrook(Queensway)See map

€ --per night

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Top reasons for booking
Good location
Conveniently situated directly opposite New Street Station, close to shopping malls, theaters, bars, and major city center attractions with easy public transport access.
Friendly staff
According to user reviews, most guests think the hotel service is great
Popular facilities
Bar
Restaurant
WiFi
Free WiFi
24-hour front desk
Luggage storage
4.2/5Great 1K+ reviews
Reviews summary
Prime central location near station and shops, exceptionally friendly and efficient staff, clean and spacious comfortable rooms, delicious breakfast options, and secure modern facilities.
Exploring the area
Grand Central Tram Stop, 400m, About 6 mins from hotel by foot
Birmingham New Street Station, 300m, About 4 mins from hotel by foot
Birmingham-Shuttlesworth International Airport, 6789.0km, About 126.0h 5m from hotel by car
10
Premium Room, 1 King Bed
1 double bed or bigger

22.0 m²

City view

11
Standard Room, 1 King Bed
1 double bed or bigger

20.0 m²

City view

7
Premium Room
1 double bed or bigger

22.0 m²

11
Premium Room, 2 Double Beds
2 beds

22.0 m²

10
Standard Room
1 double bed or bigger

20.0 m²

10
Standard Room, 1 Double Bed
1 double bed or bigger

22.0 m²

8
Premium Room, 1 King Bed with Sofa bed (Single Sofa)
2 beds

28.0 m²

13
Suite, 1 King Bed with Sofa bed
2 beds

25.0 m²

8
Premium Room, 1 King Bed, City View
1 double bed or bigger
9
Standard Room, 2 Twin Beds
2 beds

20.0 m²

City view

31
Standard Room, 1 Double Bed, Accessible
1 double bed or bigger

20.0 m²

City view

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Reviews

Read all reviews
4.2/5.0

Great

1K+ reviews
Location
0.0
Services offered
4.4
Cleanliness
4.0
Atmosphere & facilities
4.1
Reviews summary
From real reviews, powered by AI
Overall impression
Prime central location near station and shops, exceptionally friendly and efficient staff, clean and spacious comfortable rooms, delicious breakfast options, and secure modern facilities.
Location
Conveniently situated directly opposite New Street Station, close to shopping malls, theaters, bars, and major city center attractions with easy public transport access.
Services offered
Extremely friendly, helpful, and professional staff. Delicious, fresh, and plentiful breakfast with varied hot and cold options. Efficient check-in and attentive restaurant service.
Cleanliness
Rooms and public areas maintained to a high standard of cleanliness. Spotless and fresh bedrooms, tidy bathrooms, and daily housekeeping service frequently highlighted.
Atmosphere & facilities
Comfortable beds in spacious rooms, impressive modern showers, cozy and trendy bar lounge area, large TVs, and family-friendly amenities like a reception play area.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Kyle
Reviewed: 27 Jul 2026

5.0/5.0

Fantastic
Very nice area and the facilities was top notch really good and helpful staff too
Sarah
Reviewed: 26 Jul 2026

5.0/5.0

Fantastic
This hotel was just right. In perfect location to the city centre and the staff was amazing.
Janet
Reviewed: 25 Jul 2026

5.0/5.0

Fantastic
It was perfect for our 2 night stay, as we where near to train station
Ron
Reviewed: 22 Jul 2026

3.0/5.0

Good
Room had sticky marks on the table and a small blood stain on bed sheets. As it was a suite you normally receive (what I assume are complimentary) snacks. These were not present and when I asked at reception I was told it would be sorted but it never was. Room was large and quieter than others and the air-conditioning worked well
Hasnain
Reviewed: 20 Jul 2026

3.0/5.0

Good

Stayed with family · For friends and family

The Toilet door in the room was see through. A bit disconcerting really
Mark
Reviewed: 20 Jul 2026

4.0/5.0

Great

Stayed with friends · For friends and family

Great location from the Train Station (About a 2 minute walk. Check in was quick and easy with helpful and friendly staff. Our Twin Room was a decent size, clean and the beds were very comfortable. There wasn’t any noise at night, so a good nights sleep was had as well. All in all a great stay and would use this Hotel again. We didn’t have Breakfast, so can’t comment what it was like.
Justin
Reviewed: 19 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

After being relocated here when another provider let us down, the welcome was faultless, room spotless and comfy and a brilliant breakfast too... Will definitely stay here again when in birmingham
Azmat
Reviewed: 19 Jul 2026

4.0/5.0

Great

Solo stay

Ashley and Romonos were fantastic during my weekend stay. Very helpful and informative of the area. Thank you
Ashiya
Reviewed: 19 Jul 2026

2.0/5.0

Below average

Stayed with partner

Air con was poor, thank goodness for the window that could open. No hand, bath or floor towels in the room after a clean. To be fair, the staff responded promptly. Breakfast staff were lovely. Fine for a night or two. Great location
Leonard
Reviewed: 16 Jul 2026

5.0/5.0

Fantastic
Great Reception staff!

Overview

Holiday Inn Birmingham City Centre by IHG

First open:1963-01-01
Renovation:2024-01-01
Rooms:261
Floors:11
Star rating:

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, just a 3-minute walk from Bullring & Grand Central and 12 minutes by foot from Broad Street. This hotel is 1.6 mi (2.6 km) from Utilita Arena Birmingham and 10.3 mi (16.6 km) from National Exhibition Centre.

Description

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, just a 3-minute walk from Bullring & Grand Central and 12 minutes by foot from Broad Street. This hotel is 1.6 mi (2.6 km) from Utilita Arena Birmingham and 10.3 mi (16.6 km) from National Exhibition Centre.

See all

Exploring the area

Transport

Grand Central Tram Stop

Subway stations
400m

Birmingham New Street Station

Train stations
300m

Birmingham-Shuttlesworth International Airport

Airports
6789.0km

Attractions

Birmingham Royal Ballet

200m

Grand Plaza Serviced Apartment Birmingham

400m

Bullring & Grand Central

400m

The Mailbox

500m

Victoria Square

500m

Birmingham Museum & Art Gallery

700m

Birmingham Cathedral

700m

Great Western Arcade

700m
See map

Facilities & services

Popular facilities
Bar
Restaurant
WiFi
Free WiFi
24-hour front desk
Luggage storage
General
Parking (additional charge)
Designated smoking area
Elevator
Accessibility
Covered parking
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
ATM/Bank
Multilingual staff
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 11:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Other fees

Fee for English breakfast: approximately GBP 14.00 to 17.95 per person

Covered self parking fee: GBP 15.50 per night

Pet fee: GBP 30.00 per pet, per night

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

See all policies

Stays nearby

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1K+ reviews
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1/5

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4.6/5
Fantastic
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500m from downtown,Birmingham
€61.86
Incl. taxes & fees: €61.86
1/5

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2.0/5
Below average
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1.3km from downtown,Birmingham
€67.44
Incl. taxes & fees: €67.44
1/5

2 Bed Penthouse-sleeps 4 With Wraparound Balcony

3.3/5
Good
4 reviews
1.7km from downtown,Birmingham
€237.79
Incl. taxes & fees: €237.79
1/5

Aparthotel Birmingham

4.6/5
Fantastic
699 reviews
800m from downtown,Birmingham
Clean and tidy
€91.33
Incl. taxes & fees: €91.33
1/5

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Good
1K+ reviews
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€48.10
Incl. taxes & fees: €48.10
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