Grovefield House Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

No air-conditioning, dead flys in room on floor and window sills in stairway and room. Room tiny and was ridiculously hot. Stains on carpet, pillowcase and towels. The cold water tap did not work on sink or in shower. Honestly one of the worst stays of my life.

Bathroom was tiny - very small shower cubicle - very noisy both nights (Saturday & Sunday) with partying outside until 02:30

I booked this hotel through Expedia because of the good summarized reviews, but it was a disaster. When we arrived, there was no welcome from the staff, and they were incredibly rude. To make things worse, the elevator was not working properly, so we had to carry all our heavy bags up the stairs ourselves. The room was also very dirty. I will never stay here again.

The hotel is looking tired and in need of some interior refurbishment there was paint cracking and peeling from window frames. However it was reasonably priced for a one night business trip. I would not want to stay longer. The restaurant within the grounds of the hotel was excellent food and service was very good.

We paid more and booked an executive room. It was on the third floor with sloped ceilings. Quaint but it meant we had to keep ducking when moving around the room so annoying. There were dirty towels left in the bathroom on the back of the door from previous guests so room not checked properly. Cold tap in the sink was a dribble. This needs sorting. Shower was pathetic. Lift smelt. I wouldn't have been so disappointed if it wasn't for the fact that I had paid more for this room. Would not book again

Very friendly staff. Although the hotel is dated inside, it's very clean, the bed comfortable and the room is cleaned daily. The food in the hotel bar is good and reasonably priced.

When I woke up in the morning , I noticed the bed sheets were covered in brown stains , the place seemed a bit run down and decor was jaded, I won’t be rushing back there

Nice sized room and was clean. It was a very hot day end of May 26 so the room was very hot. They had winter quilts fitted so we asked for a lighter 1 was told there aren’t any. Spoke to head housekeeper in the morning to be told we should have been given an alternative so have to assume as it was after 11 the receptionist couldn’t be bothered to help. Check in and it was very straight forward .

Lovely hotel in a great setting and the staff are more than helpful

Originally, I was going to write a negative review about the Grovefield House Hotel. When I arrived, I was given a small room which was boiling hot and the tiny fan on the table didn't do anything to cool. Apparently, it's a listed building so they can't do anything regarding air conditioning. The shower in the room was a small cubicle, behind the door, that was difficult to move in and wasn't helped by the lack of water pressure and also didn't run cool on such a hot day. However, when I went to finally go to bed, I noticed a ceiling full of mosquito-like flies: I could not sleep there, I would be bitten like crazy through the night. Now, this is where things become positive. The lovely member of staff on the desk very quickly moved me to another room around the corner and apologised for the issue. This new room was much bigger and cooler and the fan was much better. The shower was above a bath and the pressure was acceptable - still no power shower, but did the job it needed to. In the morning, I had a lovely breakfast before finally going on my way. In conclusion, this has taught me to not buy the cheapest room if I stay there again, instead go for the king size bedroom which was much, much better. All-in-all, it was a nice enough hotel. Very scenic, but that does mean lots of night insects... don't leave your windows open.