The Charles Napa Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Inn is a vintage but a quiet place to stay. Staff were very attentive and helpful. Breakfast was served every morning.

Breakfast was nothing special.

This B&B is in a lovely old house, the kind of place I'm always looking for. The self check-in was a bit odd, since part of the charm of a B&B (to me anyway) is a warm greeting from the host. In the same way the breakfast service on our first morning, a Thursday, was kind of impersonal. There was no host in sight but several tables set for guests. We were rather at a loss for what to do until other guests said we should go ahead and sit down and our meal would be served. The food came out after a short wait and was served without a word. The breakfast itself was pretty good, although there was no choice in what was offered. The following morning was much more what we would have expected, with a friendly hostess to welcome us. Our room was clean, comfortable, and quaintly decorated. The bathroom was immaculate, but the shower stall was built in under the eaves with a sloping ceiling so low that a tall person would probably feel awkward. (Our room was "Chocolat.") I was rather surprised that there was no housekeeping to make up the bed, empty trash, or check the bathroom for towels, etc. Many hotels don't provide such service any more, but I still expect a minimum of this kind of attention at a B&B. One review mentioned a wine happy hour, but that didn't happen on our stay, or maybe no one told us about it?? The location is good and free off-street parking is a plus. On the whole it was a nice place to stay, but we probably would try some other place next time we're in Napa.

Great staff, lovely patio area

We enjoyed our stay. The staff was really nice. We were traveling with our dog and enjoyed breakfast out on the front porch.

Great stay and welcoming staff!

A gem if you want experience an old house

The Charles is definitely unique and its decor and attention to detail of the environment. The food was delicious and served to order. We enjoyed the staff who prepared and presented our food as we sat for breakfast. Late check in as well as method of check out were easy.

I am already looking forward to my next stay! The place was immaculate and the breakfast the following morning was delicious. I have nothing negative to say whatsoever. Loved it!

Well decorated room, friendly staff!