Hop Inn - Hostel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location; friendly and helpful staff. My top choice in HK.

Good service and location

It had a good location. Washrooms were clean. Beds were really hard but they had lockers to use.

A great hostel

Great hostel, perfect for exploring a very expensive city on a budget. Only four stars as a member of staff called Jeremy was rude to me for no reason.

Clean and super convenient location!

Overall, the accommodation was all good, but I left a review like this because there was one thing that I was disappointed about. I was going to rent a towel at 11:59 p.m. on Dec. 12. I asked for a rent late and apologized to the staff. But her staff got angry at me with her angry expression and tone. I submitted 500 Hong Kong dollars. But she said she couldn't lend me the towel because there was no change in the lobby. So I told her that if there was no change, she could give it to me tomorrow. But she said it was impossible. Eventually, I couldn't take a shower that evening. The next day, I waited until the lobby of the accommodation opened, and I opened it and went right away. The male staff kindly hosted me and lent me that there were changes in the lobby. I was so grateful to the male staff. I liked that most of the staff were kind, but it was a very difficult trip because of only one staff, and it made me feel very unpleasant. I hope you realize that actions and attitudes to just one person can be an evaluation of the accommodation and an evaluation of the country

Good

One of the ‘long-residents’ of the place came home drunk at 4am, smashed the windows open very inconsiderately and when I asked him ‘why did you do that?’ He said it was because someone turned off his personal light. He accused me and then threatened to mess with my stuff when I was gone for the day. I felt threatened and unsafe. Everyone else woke up in the dorm and told him to be quiet. Multiple people came to find me the next day to ask if I’m alright. I told reception of this incident and asked to change rooms. I was told I would have to pay extra. When I said no, I shouldn’t have to pay extra as it is a matter of principle they told me if I had further complaints to call the police. I was also told maybe I can’t be trusted. Just very bad experience. Also the place is untidy, humid, in a very rundown building. Showers are despicable. Not social at all. Many old people in dorms (I’m talking 65+). Would not stay here again. Just disgusting.

Incredibly humid place so it means the rooms stink because ventilation is really bad, very noisy, showers were horrible (almost dribbling and 0 pressure), not social for a solo traveller, half the people were over the age of 60