Premier Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We liked it. It is not fibe stars hotel, but for the price it is the best option which includes breakfast. I would reconnmen for family stay.

I sent them a notice before my arrival stating that I will arrive early in the morning (around 4:00). I did not get any response from the hotel. I arrived there, the reception is closed and I waited until 7:00. The room smells bad and the toilet is not good. If you take a shower the water goes around the floor.

Nice hotel secure area.good breakfast.rapid checkin and checkout

The stay at premier hotel was good and overall fine

The Staff were really attentive and kind. The roads are busy - lots of traffic to leave the area. Housekeeping we slow - but available. The restaurant is not good - we ordered room service and got cold food after waiting for 45 minutes... Breakfast is limited and also not good.

The stuff was very pleasant but room was old and not quite clean.

Well kept hotel with excellent services

Upon arrival I was given a smoking room. Now to ensure I had not mistakenly booked a smoking room, I looked at my reservation. No, I had clearly booked a NON-smoking room. The smell was so horrendous it was difficult to sleep and my entire suitcase of clothing smelled for the rest of my week long trip. The breakfast looked like the food had been sitting out for hours(meats, etc) and I was concerned about getting ill eating it. The only bright spot was I was able to take a bottle of water. The rest of the food was not worth even going up for. Then to top it off, I had been given a very reasonable quote the evening before for a car service for touring the next day. Upon check out the price suddenly changed drastically. No thanks. I then gave my credit card to pay, which has a chip. They DAMAGED my credit card continuously trying to swipe it. Then, they repeatedly told me it was MY card that was not working and insisted I would have to go to an ATM to withdraw money. They even put the hotel manager on the phone. I repeatedly tried to explain to him that if there was a problem with the card, then there was a FREE way to call my credit card company. He refused. Then, lo and behold another customer checked out and they realized it was THEIR problem with their machine. Go figure! I wasted an HOUR of my time that morning handling the mess. At that point I refused any kind of car service into the city and left on foot to the metro. WORST HOTEL STAY EVER!

Very friendly staff keen that you enjoy not only their hotel but all that Baku has to offer . Rooms are a good size and spotlessly clean , with good quality beds and pillows . They have a small restaurant on the top floor which they kept open for us to enjoy a late night traditional azerbaijan meal and provided a free breakfast the next morning . Are only difficulty was finding the hotel on the confirmation the number was 28 in reality the hotel is at 48 ,

Good hotel and nice price.