Citadines Antasari Jakarta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel could provide a map to visitors to assist orienting the property and the neighbourhood-the property was well kept, all staff were courteous. I would suggest the bed is great for those with a bad back as it was hard as a rock. The coffee is amazing!

It’s a super hotel as all Citadines are around the region if I had to have a moan it’s that there can be some traffic noise but it doesn’t affect a good nights sleep And there always seems to be flies buzzing around the room maybe mosquitos I’m guessing the staff air the room before each guest ‘ but that seems to let in a few flies My second stay here and both times the safe is locked !! I know you can call down and get it unlocked but other properties will insist the safe is open on leaving the hotel so it’s open for incoming guest neither of these are an issue but an observation

Lovely hotel very clean everything ok it has a new shopping mall and coffee shops and is 15 mins walk to an established shopping mall albeit quite a dangerous walk due to lack of footpath and lots of traffic but ok if you are careful Nice location for me saves having to spend 45 mins in traffic to and from the office

While the initial room photos were a bit misleading—showing a Studio Premier with a kitchenette for a Deluxe King booking—and the listed laundry room was unavailable, Citadines handled the situation with true hospitality. To make up for the discrepancy, they kindly upgraded me to a Studio Premier and provided complimentary laundry service. Their quick resolution really made my stay comfortable. However, at 1am on my last night was disrupted by a malfunctioning electrical panel that caused the lights and air conditioning to flicker on and off. As the issue couldn't be fixed on the spot, the hotel moved everyone on my floor to different rooms for the remainder of the night. I refused to as I didnt want to everything for a few hours also the AC seemed to work for a couple more hours until it completely stopped. By that time it was already 4am and I had to be up at 6am to leave for the airport at 7am. So that left me a zombie for my long flight. The joy of a new development