South Palms Resort And Spa Panglao - Mgallery Collection

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is an excellent hotel - in all areas, facilities, food, sustainability and most importantly the people.

We enjoyed our overnight stay. Staff are so friendly and accomodating. The resort is amazing! Serenity and tranquility is the best to describe this place. Very private. And breakfast was great! We're spoilt for choices.

I had a semi private pool access room and it was great to be able to take a private swim. The staff are all considerate and clearly proud of their employment. My complaints are minor but disappointing at this price point. Centipedes kept finding there way into our room. Throwing out like 4 a day. The toilet made this gurgling noise once and the water leaked from the bottom. It stopped and was addressed but it took a awhile. The serving staff at breakfast doesn't understand the idea of a non dairy coffee. She repeatedly insisted she could do oat milk but it always showed up with cream and oat milk. Minor inconveniences but it did detract from the luxuriousness p

While the property was absolutely beautiful, the customer service and and hospitality were lacking. I find it confusing to see so many raving reviews, yet our experience was so different. It felt like all the attention went to building a beautiful 5 star resort, but there was no staff training to create the experience you’d expect at a place this nice. We sat at the pool for about 20mins and were handed our menus (There was only 2 other people at the pool this entire time). After about 40+ mins we realized no one was coming back to take our order. We had to walk to 3 separate restos/bar because no one seemed

The staff was very friendly and accommodating. The room was very nice, clean, big, especially the shower. The breakfast team at Uma was excellent! Special callout to Eric and JM for their attentive service and friendliness, and Michi and Kim too! They knew what we needed or wanted even before we’d ask. Able was so nice to help resolve an issue we had. The front lobby staff were also very helpful, members were Bryan, RJ, Ryan, and Mike.

The room was lovely, but the resort is huge and a bit too group orientated. Food was nice but overpriced, compared to other eateries. happy hour at beach bar was reasonable value tho. Beach is nice, but no snorkelling reef and sand entry to see is a bit boggy with a lot of sea grass. Not really a paradise beach. Rained a lot too. Alona is mad, but well worth the 200 peso Tuk Tuk Go exploring, hire a car from Island life, great value and they will bring to hotel.

This hotel is a great place. It has been totally remodeled, and they have done a fantastic job. The rooms are very comfortable, with a huge shower, a great balcony with an ocean view. The staff is very friendly and efficient. The beach and pool are incredible (but bring water shoes as there are a lot of coral and sea urchins), and never felt crowded (even when the hotel was well occupied). No need to rush at 7 am to get your lounge chair, as in many places. The breakfast buffet is excellent with lof of different choices (the only complaint could be the time to get a cappuccino, and the lack of fresh mangos) The restaurants are good but a little limited. In summary, a real great place for a quiet vacation

Having access to a swimming pool right from my room was an amazing experience. The property is new, state of the art design and construction. In room refrigerator with an endless supply of filtered water. The staff is young, vibrant, energetic and talented! The property is beautifully maintained. The GM, Danish was very personable and welcoming. The concierge’s Kristian and Jack were wonderful. This property is a must if you visit Bohol!

The staff were super helpful, particularly with my partner’s gluten allergy. Carl Custodio made sure we were well taken care of (thanks Carl!) Clean room, wonderful spa experiences, and talented entertainment team! Highly recommended!

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