VELA HOTEL

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Awesome accommodation

The hotel was well maintained and clean. The staff were very courteous. Breakfast buffet was excellent

Clean room, friendly and accommodating staffs

Amazing view of Mayon Volcano

Staff were so nice and courteous. Location is very convenient. Good food and reasonably priced at their restaurant.

New building, clean, nice ambiance and excellent service.

First night ni wifi access to the TV, was able to change room, 2nd day No buffet breakfast instead ordererable breakfast due to lack of guest, last day run out of breakfast meal options had to wait to get more food for the buffet, should have receptionist when having buffet breakfast for easy management of guest and able to anticipate how much more food can be served, need morr staff to handle large group of guest at a time.

I stay 3 days with breakfast and the food is not hot and the breakfast is mostly heavy,not like the traditional breakfast,there is no option of different kind of egg. The ground floor Mens toilet bowl is yellowish

We stopped there on 3 nights with the breakfast every single meal was cold due to the serving trays constantly having the lids left open by the staff there was NO heating under the trays at all, we couldn’t believe it!! Not once but on the 3 nights we stayed there

Good clean establishment we found the breakfast 3 times not hot at all and the lids left open not by the guests.. selection of food is mainly Philippine not much else, if the food was hot then 5 stars. The Manager Gerald was excellent!!!