Hotel New Aurora Venice

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were very nice and accommodating. Appreciate the attention and also good service. Bus is also easy to access from hotel. 3 min walk away.

La verdad que salí encantado de ese hotel, todo todo excepcional, atención localización habitación limpieza desayuno exquisito y UBER bien barato La verdad recomiendo a este hotel

Thank you, it was a good place!

We had a very bad experience in this hotel. Everything in the room was old and smelly. The bed sheets were not clean and had marks on them. There was only one usable outlet in our room. Some rooms apparently have shared bathrooms which wasn't clean at all. You can only have 1 croissant/coffee for breakfast. The hotel location is super close to an industrial area and at night the sound from trucks is very clear, thus difficult to sleep. There's no "do not disturb" sign to tell staff not to enter the room. The staff was extremely rude when I informed him that our water bottles were removed from the room, no apology or replacement, in a rude way he even mentioned that we can't drink water in our room which was the first time I heard of such unreasonable policy out of all the many hotels I visited. The only good things about this hotel is it's close location to Venice, price, and the 1 friendly staff that works in the morning. I would not come back to this place.

Tried to contact the staff through the Expedia app, calling, and email but no one answered. The breakfast is simple but nice. The bathroom needs updating.

Our stay was comfortable, bus to Venice is outside the property 5 mins walk and only cost €1.50. takes 20 mins and they have free parking on the property

The desk guy was friendly and helpful.

Rooms were ok but hot. They do provide free pastries and coffee, and a free gift at check out. If the ac was working better I would go again but had to leave the window open which brought in extra bugs. The rooms with a shared bathroom were interesting too they need a better way to indicate its occupied.

All adequate for a 2 star hostal.

L’internet parfait là chambre excellent le staff plus que parfait l’endroit était très sécuritaire Nous avons apprécié cette hôtel