Moxy Warsaw City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

rooms were clean but small, staff was nice breakfast was ok

Avoid this property by all means! the staff are rude and unhelpful, the food is terrible, prices are outrageous for food, the food menu is limited and all microwaved junk food. There is no mini fridge in the room even to keep a bottle of water. They have a small container that you have to fetch water from all the way at the end of the hall from a water dispenser. I ordered lasagna and when they served it to me the server never told me that the dish came out of oven and it is very hot. I burned my right hand trying to move the dish. I brought it to the staff attention, but they didn't care. I asked to talk to the manager of the hotel. They refuse my request and said the manager does not talk to guests. I would not stay at this hotel even if it was for free!

Room cleaning was often quite late in the day and we had to request a few times around 5pm as we came back wanting showers and couldn’t. Room was fine but no bedroom bin, water dispenser per floor was a nice touch. Our phone kept single ringing one day and it’s went into the night. Quite weird. Was really loud between rooms and no soundproofing for the bathroom was uncomfortable

Convenient location near city district. Quite far from old town but good for conference centre. The air conditioning was loud and not powerful and the wine on offer was terrible.

Breakfast was very good Parking very clean and safe

Nice hotel with everything you need. Staff are kind but would be helpful to have a bit more direction and support from them. However overall it was a great stay. I will add that we added the breakfast via Expedia and it was worth the discounted price as it was nice and fresh and filling.

Great location and sleek, modern rooms. The young staff brings a wonderful energy to the place. Breakfast is generous, though a bit pricey. A fantastic experience, I’d definitely stay here again!

No breakfast

Staff was friendly and the place is located in a nice area

As new condition, good size well fitted room will large TV and plenty of plug sockets. Trams a very short walk and two brilliant museums the same. 10 mins from an area with a collection of modern restaurants and a music bar