Brasilia Tower Hotel by Castelo Itaipava

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I would not recommend this hotel. The reviews made it seem like a reasonable option for the price, but my experience was disappointing. The biggest issue was the internet, which was extremely poor and unreliable. In a city like Brasília, where many guests travel for business, good internet is essential. The room had several practical problems. There was nowhere to hang towels in the bathroom, and most of the electrical outlets did not work—only one outlet in the entire room was functional. The room also had a large family-size refrigerator that was completely empty, while the television was no larger than a small computer monitor. The facilities feel outdated. The furniture is old, the walls need painting, and the bathroom needs renovation. Even the sink was unusually small and felt out of place for a hotel in Brazil. On the positive side, the room and bathroom were clean, and the staff was friendly and helpful throughout my stay. Unfortunately, cleanliness and good service were not enough to make up for the poor internet, lack of working outlets, and outdated facilities. I would not stay here again.

Needs to be remodeled.. I left a night early uncomfortable beds and pillows ..

I didn’t have hot water for the two nights that I have stayed. Worst experience ever

Everything was perfect

This is the absolute worst hotel I have ever stayed in. I find it impossible that people are rating this any higher than 1 star. The beds are incredibly uncomfortable (springs poking through), and they give you one very flat pillow. I actually had to roll my clothes up to use as a pillow. My travel partner and I started joking that it closely resembles a prison. Someone else in the reviews said it looked abandoned, but I think it looks like a set from a Zombie apocalypse movie. The curtains don't cover the windows, and the internet didn't work, so I had to use a hotspot for the entire five days I was there. The TV does not stream and has barely one channel; the rest are static. The windows are paper-thin, and you can hear everything outside. You will regret staying here.

Foi tudo muito bom

Need maintenance.

This hotel feels like it’s abandoned. The windows block no sounds at all, you could literally hear everything going on outside. The towels were clean but had STAINS on them. Absolutely disgusting. They also don’t clean the rooms everyday

Comfortable bed, spacious room, great ventilation, good cleaning services, good breakfast (variety and freshness), good location for shopping and sightseeing, very hospitable and helpful staff. WiFi is quite unreliable.

This property was wonderful to stay and in a great location!