Crown Pyramids View Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room smelt of bad drains, when i put the shower on it was coming back out into the bathroom via a drain, due to the smell flies were everywhere. The roof bar staff were all lovely, the man who works on housekeeping wouldnt leave me alone, he was everywhere i went from yhe moment i woke up so i spent the majority of my time away from the hotel. Which isnt a bad thing as there was 0 entertainment, pool or basically anything but a bar serving a very small selection of drinks.

In Italia stenterebbe ad avere una Stella come categoria di albergo. Sporcizia ovunque, un senso di sciatteria incredibile. Di positivo c’è solamente la gentilezza del personale. Non hanno però proprio idea di come si gestisce un albergo, e fatico a chiamarlo albergo. Le camere vengono rifatte solo su richiesta con la scusa della privacy, la carta igienica l’abbiamo dovuta richiedere tutti i giorni. La proprietaria è stata però molto disponibile a risolvere un problema che abbiamo avuto con una escursione in cui loro non c’entravano peraltro nulla. Rispetto alle foto di corrispondente c’è soltanto la terrazza panoramica. Abbiamo mangiato due volte a cena, pur dovendo aspettare molto, ma il cibo era buono e il prezzo veramente contenuto. Consiglio di fare molta attenzione prima di decidere di prenotare.

朝食は最高でした

We arrived at the property on Monday 13th October, upon being checked in and entering our rooms we were faced with dirty rooms, no handwash or soap in the bathroom, the bathroom itself was filthy. There were no hangers to hang our clothes in the wardrobe, the floors in our room was sandy and felt like they had not been properly cleaned. The shower cubicle and floor was filthy and there was no phone in my room to call reception. Upon complaining, they changed my room, which in all honesty was not much better. This hotel needs massive improvements, they can’t even grasp the concept of the basics like cleanliness. Hygiene and cleanliness is not their priority - and it really should be! I had to ask for toilet paper every single day I was there during my seven night stay. If there had been availability at any other hotel nearby, I honestly would have checked out. This is the worst and the filthiest hotel I’ve stayed in. The only two positives are the Chef Mohammed Ashraf always made us a decent breakfast and they have a consultant called Bilal Ahmed who is wonderful and trying to help them improve by taking on feedback from customers and relaying it back in the hope that improvements will be put in place. The hotel is in need of a massive upgrade and improvement from both a health and safety perspective and hygiene and cleanliness standard. At the moment it fails both. The stairs have no banister, so if anyone tripped and fell, they would be seriously injured. 👎

This a brand new hotel with an amazing view close to the center It is very clean and the staff is so friendly They have very good kitchen and tasty food The breakfast is delicious and room service is good Overall i had 2 nights and it was good Had no issues and it is safe

Great hotel and staff. Mohamed the chef made us excellent meals!

Excellent location with a beautiful view of the pyramids, the hotel very nice clean and the food excellent

The staff was very friendly and accommodating for any needs of the guests. The rooftop restaurant had a large selection of meal options and breakfast was great. I found the cleanliness of the rooms to be questionable as the bed sheets were not changed between guest because hair was found in them and the washrooms lacked deep cleaning as well. The location of the property was excellent right on the main Giza road. Great view of the pyramids. I would recommend this hotel, but make sure to request clean bedding.

There is so good the reception very nice people even the food and the chef is very good. I like it.

It was a wonderful experience