Lennox

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Don't book with this listing. It's a 3rd party agent who will give you a different location which is about twn bucks cheaper and will not charge you the lower rate.

I never stayed at the lennox. Upon arrival i was informed that i must stay at another location. Upon asking for a refund i was instructed to cancel on expedia and i will get refund. Being a long time customer of Expedia, i know that the cancelation time has expired. Very unprofessional host that dealt with me. I strongly advise that expedia doesnt allow this to happen to its customers

Poor service

DO NOT BOOK WITH THESE GUYS. THEY WILL CANCEL YOUR BOOKING AND KEEP YOUR MONEY SCAMMERS!! Booking with this company was the biggest mistake i have ever made. We booked 18days in advance, had our booking confirmed and paud for our stay in full. On the day of check-in, when we were already enroute to the accommodation, they send a message on WhatsApp that they have been fully booked. They had 18 days to communicate with us that they were fully booked but decided on the day (less than 2hours to check in) they tell us that we would have no accommodation. What followed was us desperately trying to find out more information as our 'host' ignored us for hours at a time. Seemingly unaware or unbothered that they have left paying guests stranded in a foreign country with no recourse or alternatives. This was supposed to be a special trip but due to the actions of this company the only memory I have was being left stranded despite doing everything right. When we asked for them to waive the 'no refund' with Expedia so that we can at least can our money back they have delayed and ignored us so much that we now cannot even get that refund for the rooms we booked 18days in advance and did everything in our power to get to. The rooms they cancelled on us with hours before we were due to stay. If I could give this company and host negative stars. I would. If I could warn EVERY and ANYONE looking to book with them not to do it. I would.

My stay was wonderful. The area is quiet

The property that I chose was changed to a different one. The reason given was, “no available rooms”. When I get to the new property, everything looks like they were not expecting anyone. Terrible communication and customer service.

Quiet clean environment.

Private and Peaceful.

I really liked it The only thing is that unlike other apartments I’ve stayed at, the Lennox did not have anyone to help you with your bags during check in and check out So if the person you booked with isn’t there to meet you face to face (which was the case for me), then you may have to carry your own bags For the cost, I didn’t expect this to be the case, but it was. It wasn’t a great inconvenience which is why I still gave 4 stars but I would consider that before booking next time especially if I have a lot of luggage

The management, was poor to many miss communication. The manager is Troubling some. And not keeping the standard of your booking you. Take to who room to another without your consent. You book for Lennox and they just said you will hace to stay to another place down grading.