Islandcastle hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our room was spacious with two separate beds. Very basic amenities with instant coffee packs, tea, and some bottle water. We had to change rooms twice because of water leaking from the windows (apparently a known problem). The complimentary breakfast buffet is simple, but has enough variety. Access to the saunas and water park are inconvenient if you are mobility impaired. You'll have to walk down two levels as there is no elevator to access them. Both are separate costs and not included in the hotel stay. Housekeeping missed our room one day even though we were out all day since 10am. The gym is on the 14th floor and did not have air-conditioning. The entire floor also smelled terrible probably due to the humidity and heat. No one was in the gym the few times we went probably due to the smell. Could have been a nice place, but maybe the lack of guests caused the hotel to find ways to cut costs.

Overall, it is a clean and quiet hotel where breakfast is available. However, the only downside is the coffee. Only thin, small disposable paper cups are provided in the dining area, making it inconvenient to transfer hot brewed coffee to the table. I wish they would replace them with sturdy mugs.

Great hotel and staff ever.

Nice surrounding Good to Take a walk in the morning. Very spacious. Breakfast serving was good.

Huge, massive resort hotel, accessible, and staff very friendly & helpful. Rooms spacious, clean & airy, breakfast selection very variedand nice. Great location too, not too far from the station & choice of restaurants. 👌

Room was clean and front desk was very helpful with everything we had questions about. Breakfast buffet had great variety and a nice balance between Korean and International selections. Location was easy to find, staff were helpful, respectful and welcoming. Surrounding scenery and close by walking/running path lined with cherry blossom trees is beautiful. Would definitely return!

Highly Recommended: A Home Away from Home I found this gem by chance and ended up staying an extra week. The staff are exceptionally kind and attentive—they really make you feel like family. The service is top-notch with great attention to detail. It was the perfect place to host my parents for a memorable stay. Thank you for the warm hospitality; I can’t wait to return on my next visit to Korea!

Professional and polite staff and service.

It was good. The only thing I didn't like is the smell of toilet.

Nice sized room and clean. Good scenic area by the river to walk around, and in a very pleasant location. It’s great to have found a proper hotel close to Uijeongbu central.