Asia Novo Boutique Hotel - Masbate

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Second night and still no wi-fi connection and the bathroom still stinks.

The location was perfect especially if you have kids because fast foods like McDonald's, or Jollibee is just walking distance from the hotel. But my only concern was there Wi-Fi connection and Aircon. The hotel has wifi connection but it can't reach through your room so they always suggests that if you want to have a good connection you have to go outside the lobby which is very inconvenience if your working. And another thing is their room aircon, based on the room that we stayed with the AC doesn't have a remote control to adjust the temperature.

You can't beat this place for the price . Good value.

Breakfast it’s not included but you give it anyway, thank you for free breakfast.

Friendly and close to everything

Booked this hotel in February 2025 for a May trip. The elevator was not noted as being out of service at that time. The hotel would not refund the booking, so be aware that if you book 1 night or a year, you don't get a refund. PERIOD. Expedia was of no help and for them to allow hotels on their site with such a hideous no refund policy is absurd. Hotel floors are 4th and 5th so you carry your luggage up 5 flights and anything you do, requires 5 flights down and back up. Might be okay in a pinch but I do not recommend this facility. Enough dust under the beds to choke a mule. All sorts of policies that are not enforced, like people smoking on the floor and it comes into your room via the door gaps. Noise from gatherings on the floor by the elevator where the only real reception to wifi is available. Guards are nice and service people are nice. Desk and manager strict on food purchase and no refund.

We stayed in 4th floor and the elevator was not working

The aircon did not work. The host was very unfriendly, elevator was out of service. Had to climb 4 flights of stairs. They would not give a refund so I could go to a note hote, I stayed there before then nice, now not so good.

No microwave, sweltering hot, AC not enough for the size and I’ve been bitten by bed bugs, lazy staff (Loribel - supervisor apparently) and bed bug infested

We didn’t even last staying for an hour. Elevator not working and we are not informed about it. We have to used the stairs to reach 4th floor while carrying our big luggage’s. My parents are old and cannot walk this high. Considering that we came from California. It was just so bad that they don’t care at all. I guess all they care is that they got paid. Never again will I used this hotel.