Essential by Dorint Interlaken

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything is great.

Great location for the station and the city. Very nice room

Great hotel ! Location !

Well maintained 2 bedroom apartment centrally located on Interlaken West train station. Great for families.

The hotel room and breakfast are good, but the staffs are not friendly and helpful. We had long flight from The USA, then took train from Zurich to Interlaken. Got there about 11:30 am. Dropped the luggage’s there. When we came back about 1:40 pm. Our room is now ready which is fine with us because of the checking in time 3pm. We were so exhausted and sleepy. Sat there to waited for our room to be ready. The manager and staffs should have ordered the housekeeper to clean our room in advance. However, they didn’t care the clients awaiting there. We came up about 2:55, and they said your room not ready yet. Now, they just called the housekeeper to work on our room. The actual checked in time was appro 3:25pm.

We were very disappointed with this hotel. The rooms are extremely small, and our window was blocked by iron bars with a view of the building next door, despite being on the top floor. The biggest issue was the air conditioning, which didn't actually cool the room. It simply recirculated the same warm air, making the room very uncomfortable. The hotel also feels dated. The common areas had peeling paint, and the elevator was tiny, slow, and could barely accommodate two people. The location was also inconvenient. The hotel is on the west side of Zurich, while the main train station is on the opposite side of the city. Unless you take an Uber or taxi, expect to walk 1–2 km with your luggage or use additional public transportation. Overall, this was not the experience we expected, and I would not stay at this hotel again or recommend it to others.

Muy limpio y moderno, en una ubicación muy práctica para moverse por la zona, literalmente está en la misma estación de trenes, cuyo ruido no nos molestó en nada, y a paso de restoranes y supermercados.

We had a great stay at this hotel. The location is excellent, with many major tourist attractions within a short train ride. It is conveniently located next to the train station. There are plenty of restaurants nearby, so findings a good meal is not a problem. The staff were friendly, welcoming and always willing to help. The breakfast offered a good selection of food with plenty of choices. The only downside was that there was no AC. It was difficult to get a good rest on a hot day.

Nice hotel right by the station very conveniently located helpful staff.

I like there shower, you will appreciate after whole day outside hiking or roaming. Nice and new property. Very good breakfast Right on the Interlaken west railway station. You will arrive at OST station then You have to change the train from OST station to go to west station for this. If you don’t want to change the train then look for something nearby OST station.