PARKROYAL A’Famosa Melaka Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice

**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a “mystery activity” to complete, with an ice cream reward, which was a nice touch. 4. The check-in process was smooth and quick, with welcome drinks provided. **Areas for Improvement:** 1. No room slippers were provided, which was uncomfortable given the very cold floor. 2. The table lamp was not functioning, and it took more than 30 minutes for the technical team to respond. 3. All TV channels were lagging badly. Even calls to the operator had delays. The technical team mentioned this was “normal,” which is quite unacceptable. 4. Parking was limited and located far away. The buggy/trem service was not readily available and had to be requested each time, which was inconvenient. 5. There was no lifeguard at the swimming pool. We witnessed a concerning incident where a young child nearly drowned after jumping into the adult pool area near the kids’ slide. This raises serious safety concerns. 6. Breakfast was expected at the coffee house, but it was instead held in the ballroom.

Nice comfy stay with serene and quiet environment. Friendly and helpful reception amd checking even at early hours past midnight. Balcony upkeep could be improved though👌

Parking was free. Room didn't have slippers or bath robes. Would have liked them in the room. I only saw someone with the bath robe the day before i checked out so they must have missed my room out. Otherwise, the stay was great!

The breakfast is good too

말라카에 거의 유일한 4.5성급 호텔로 객실과 직원들의 서비스가 아주 좋습니다. 바로 옆에있는 골프클럽에서 라운딩을 했는데 이동도 편리하고 호텔에 웬만한 식당이 있어 다른 곳으로 이동하지 않아도 편하게 즐길 수가 있었습니다. 특히 호텔에 있는 수영장은 안락하고 조용해서 마음에 들었습니다.

Great

clean room and excellent support staff

Good hotel. Good value

Shower water temperature tends to fluctuate Abit. Floor under bed was also dusty. But that's all..rest are great!