City Gate Guest House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

For me the accommodation was ideal as I spent one night for an event: clean, helpful staff, 15-20 minutes close to London City airport and a walking distance to London stadium.

The guy on the front (makeshift) desk could not have done enough for us - thank you. The lift worked, which was a bonus but the communal washing facilities and toilet was an unexpected treat. The room was like my Nans spare box room but worse. For nearly £200 in London I guess I set my expectations too high. If your looking for a place to chuck your bags in, get tipsy and not expect too much, this is your place. Lastly I'd like to thank the person who took the photos of the place that made me book a night's stay. Your a legend and those who own the place are profiting from your amazing artistic work.

The staff is really friendly and the price was cheap. Depending on a room location it might get loud at night with traffic outside a window and very thin walls and ceiling. It's good for a short stay

Great quick communication with host, very accommodating so last minute. Easy simple steps provided. Spacious and nice balcony.

My girlfriend and I visited this hotel just for a place to stay overnight after we had watched the cigarettes after sex concert, We arrived over an hour and a half early, in which case we contacted the location to see about checking in early, when we arrived, we were immediately greeted to a warm welcome. We were asked to stay in the lobby just whilst they checked if our rooms coudl be situated for the early checking, during this time we sat and stayed in the chairs in the lobby. It is a small lobby but is quite cozy. Once the staff were back, they allowed us to check in early, they didn’t even charge us an early checking fee. We spoke in the elevator to a member of staff, who asked us how our travels had been and what brought us to london. After this we were brought to our room, it was a nice cozy room, featuring a television, wardrobe, table and chair and a nightstand by the double bed. There were free complimentary tea and coffees, including biscuits. The room was a very nice room overall, The only concerns being that there were no plug sockets near the bed, which isn’t a deal breaker but means to charge your phone you either need a long cable or to leave it on the floor. The two other concerns were a hole in the wall, which i suspect was caused by a previous guest, and the lock to the door being very inconvenient, as the lock would get stuck so you would have to apply some force to the door to lock it. Aside from these things, i think the room was great!

Recommended

Property is not bad! If you just need a safe space to lay your head then your good.

Good place, front desk called me to check in on me.

Usef was very polite and friendly…

The rooms are small, the internet is shocking, Tv doesn't work. The floorboards are so loud that anytime anybody moves you can hear it, the walls are paper thin. No sinks for water. Would not stay again.