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2 adults, 1 room

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citizenM Boston Back Bay

Built in 2025
408 Newbury streetSee map

AED 881.00per night

This is the cheapest price in 30 days, based on the rates on 1 Nov

Top reasons for booking
Good location
Central location, walkable to Newbury Street, Fenway Park, and Boston Commons. Easy access to public transport with a subway station right outside and free airport bus.
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
4.7/5Fantastic 2K+ reviews
Reviews summary
Prime central location, clean modern tech-forward rooms, friendly helpful staff, stunning rooftop views, and inviting common spaces providing a comfortable, efficient stay.
Exploring the area
Hynes Convention Center Station, 100m, About 1 mins from hotel by foot
Boston Yawkey Station, 900m, About 15 mins from hotel by foot
Boston Harbour Seaplane Base, 5.2km, About 10 mins from hotel by car
17
Room, 1 King Bed
1 double bed or bigger

14.0 m²

15
Room, 1 King Bed (High Floor)
1 double bed or bigger

14.0 m²

11
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
1 double bed or bigger

14.0 m²

16
Premium Room, 1 King Bed (View)
1 double bed or bigger

14.0 m²

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Reviews

Read all reviews
4.7/5.0

Fantastic

2K+ reviews
Location
0.0
Services offered
4.7
Cleanliness
4.8
Atmosphere & facilities
4.6
Reviews summary
From real reviews, powered by AI
Overall impression
Prime central location, clean modern tech-forward rooms, friendly helpful staff, stunning rooftop views, and inviting common spaces providing a comfortable, efficient stay.
Location
Central location, walkable to Newbury Street, Fenway Park, and Boston Commons. Easy access to public transport with a subway station right outside and free airport bus.
Services offered
Friendly, helpful, and cheerful staff. Efficient self-service check-in kiosk. Luggage storage available. Great rooftop bar, delicious snacks, and convenient breakfast buffet.
Cleanliness
Rooms consistently clean, tidy, and well-maintained. Spotless sheets and immaculate public areas. Modern design with no carpets and spotless, high-tech rooms.
Atmosphere & facilities
Modern, stylish decor with unique artwork and a fun vibe. Inviting lobby, bar, and co-working spaces. Comfortable beds, great city views, and well-equipped gym.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Melanie
Reviewed: 22 Jul 2026

5.0/5.0

Fantastic
Staff was amazing- room was great and in a great location!
Samuel
Reviewed: 22 Jul 2026

5.0/5.0

Fantastic
I absolutely loved my stay. I thought it was excellent! I loved that there was a breakfast buffet. Usually when I'm looking for hotels, I do appreciate a breakfast, especially just before checking out. The staff, at least those that were assisting in breakfast and other dietary needs, were very accommodating. When they were low on coffee, I informed a gentleman and he took care of it with no problem and no attitude and was grateful that I let him know right away. The room, particularly one that served a solo traveler (single person) was clean. It had water at the ready for when I wake up to start the day and explore around Boston. Should I return to Boston, or go to a place where CitizenM does business, I will definitely consider the hotel again. Thank you for such a memorable stay. P.S. One complaint I had was when I attempted to call the hotel to confirm a reservation, the number was listed from another of their locations. Also, when I called the exact location, it stated that the number was not allocated. Scary if i should need to confirm, before checking another hotel. Other than that, it was a great stay. Thanks again!
Lisa
Reviewed: 22 Jul 2026

5.0/5.0

Fantastic
Citizen M is neat, compact and ultra functional. The bed is wonderfully comfortable (tho I might not be a fan of sleeping next to the window because you are, literally, touching the window.) Wonderful convenient location with über friendly, helpful staff, this will be to “go to” when I am in Boston.
Dominic
Reviewed: 22 Jul 2026

4.0/5.0

Great

Stayed with family · For friends and family

belle endroit chambre confortable et bien penser ! domotique! tres propre ! pas de stationnement prévoir minimum 60 $ canadien par jour pour parking alentour !
Kelly
Reviewed: 21 Jul 2026

5.0/5.0

Fantastic
We love the lobby area, bar, breakfast and the friendliest staff!!
Ellie
Reviewed: 20 Jul 2026

5.0/5.0

Fantastic
great place to stay!!
Love
Reviewed: 20 Jul 2026

5.0/5.0

Fantastic

Solo stay

It was very convenient, being on the T. View was amazing. Working in the lobby living room was awesome.
David
Reviewed: 20 Jul 2026

3.0/5.0

Good

Stayed with partner

First time stay, no parking or valet so be prepared to search for spot to pull over to unload if you drive and then find permanent parking, Staff was very friendly & helpful at check-in and check- out. The room was small but very modern and clean., the bathroom sink area had no space for your toiletries and the lighting wasn’t bright enough in there for the wife’s liking. Using the rooms IPad for lighting and curtains/ TV controls was pretty cool and easy to navigate once we got use to it. Having to pay for the buffet breakfast was disappointing considering how much we paid to stay there but there was a wide variety of items to choose from but for the price they charged I wouldn’t do it again. There is a Dunkin right down the street with in walking distance. Plenty of Restaurants and bars in area which came in handy after the Sox game… The second floor lobby area was pretty neat with lots of space for lounging and the free Wi-Fi connection was good….overall it was a good stay.
Alfred Wayne
Reviewed: 20 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Location Every thing wonderful
Brisette
Reviewed: 20 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

I just loved the place! It was our first time staying at this hotel. The location is GREAT! We had a super easy check in, the staff were amazing, helpful and very friendly. The room was clean, it had everything you could need for your stay.

Overview

citizenM Boston Back Bay

First open:2025-11-01
Rooms:399
Floors:14
Star rating:

With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and Berklee College of Music. This hotel is 0.4 mi (0.6 km) from Boston University and 0.5 mi (0.8 km) from Northeastern University.

Description

With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and Berklee College of Music. This hotel is 0.4 mi (0.6 km) from Boston University and 0.5 mi (0.8 km) from Northeastern University.

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Exploring the area

Transport

Hynes Convention Center Station

Subway stations
100m

Boston Yawkey Station

Train stations
900m

Boston Harbour Seaplane Base

Airports
5.2km

Attractions

Hynes Convention Center

200m

Massachusetts Historical Society

200m

Christian Science Plaza

500m

Back Bay Fens

500m

Boston Women's Memorial

600m

The Shops at Prudential Center

600m

Kenmore Square

700m

Fenway Park

800m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
General
Non-smoking throughout
Communal microwave
Elevator
Accessibility
Housekeeping
Reception services
Luggage storage
Fast check-in
Fast check-out
Multilingual staff
Internet
Free wired internet
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 11:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately USD 20.50 per person

Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

See all policies

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