Hotel Chocolate Deluxe

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I will not recommend this place the parking facilities wasn’t very good the room was in other property 2 blocks away from the hotel no ac and was on the bottom of the place it was about 6 floors of stairs with very limited space to walk as you can see on the outside of the door handle and lock was a space that could aloud anyone to open the door I tried to get them to change the room but they didn’t have other rooms available.

Se anuncian como que tienen estacionamiento, pero la realidad es que te hacen quedar en otra sucursal a una cuadra en una calle empedrada e inclinada. Entonces ahí vas cargando tus maletas y la banqueta es muy reducida. Te dicen que en la propiedad no puedes dejar tu vehículo por que es la casa del dueño y el ocupa. Esta super lejos del centro, no como anuncian qué caminando llegas super rápido. La verdad decepciona que mientan asi en la publicidad. Evidentemente no es apta para personas con poca movilidad o sillas de ruedas.

Grat view

Clean room and nice environment. A lot of stairs but doable. Was very disappointed in the hotel doing my very small load of laundry. First and last hotel the cost was around six dollars. This hotel charged $26 US. I should have asked what the cost would be prior. Overall, it is 4 of 5 stars.

Room looked better in pictures. No phone to contact reception.

The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.

It’s a co nice place, but slow service and they need to improve cleaning

Super good and safe

La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento