Suite&Chic

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

First off this isn’t really a hotel, but a collection of rooms in an apartment building. Somewhat normal for Europe but I feel it’s important to note in my review. The location was very convenient, in between the busy part of the city and the central station for the train. I had issues getting into the room as the instructions weren’t very clear, and then the phone number it said to call in case of issues was disconnected and did not work. I was able to get assistance texting the WhatsApp number after 10 minutes or so, but it was very stressful coming in alone at 8pm at night and swearing profusely from hauling my suitcase around. The room itself was fine for sleeping, but that’s about it. No bar soap was left for the bathroom sink, only a few samples of shampoo. The carpets were dirty and not well maintained. The TV was a collection of apps but none were logged in and I didn’t feel comfortable using my own Netflix etc. Overall it was fine for what I needed it for, but I’m glad this was just a stopover and not my lodging for multiple days.

Virtual staff only. If you call, they don’t answer.

Place is within walking distance of main shopping street, old town and train station. Rug in apartment could use a deep cleaning. Overall, great place for the price.

Our stay was from 29th June - 6th July Accommodation was listed as "Suite&Chic", with a balcony & city view. It was room only. Very large bedroom with a Queen sized bed, in a large room. Separate bathroom , walk-in shower, sink, bidet & comfort height toilet We don't agree with the use of the word "Chic" as it wasn't. *Paint was peeling off the skirting board in a number of places. * No wardrobes, just a U shaped pole screwed to a chipboard cupboard. Clothing was therefore if full view on the bedroom * Air conditioning unit was was in the bedroom, With a drainage hose into a large plastic container, which we had to empty twice during our stay to prevent it over flowing. Stains of wooden flooring & skirting indicated that this had happened in the past * Walk-in Shower drained very slowly, leading to leaks onto wooden floor. Again evidence of historical leaks on flooring etc * Small fridge, ice box hadn't been defrosted. It also leaked on occasion. It was in main bedroom, on top a chipboard cupboard, with signs of historical leaks * Most storage units were chipboard, Largest on near bed has a shelf with a broken support * Balcony / City View; Highlighting this as a headline, INFERRED that we could have breakfast outside / drinks in evening, using the 2 chairs & a table. The problem was there weren't any glasses, cutlery or plates. * Both balcony doors were insecure. * No Reception on our block. We had to ring Confort Hotels * No Maid service durning our stay.

Muy bien ubicada, como moda con dos balcones muy bonitos, fácil de moverte a pie y hay parqueos cerca , lo repetiría

We can recommend Radicale Restaurant very near 100-150m

Bien

We do not understand this kind of sheet place is being a part of hotel from Hotels.com It is crazy place

The place was good, in a central and good location, and comfortable with a mini fridge which was handy for storing baby milk and snacks. Check in was challenging and at one point we lost access to the room - took 10min to get hold of the company over the phone. Once in contact they manage to get us in ok.

Didn’t even get checked the office they said was open daily was closed when we went during their designated hours and we weren’t contacted like it says by any emails. When trying to contact the hotel no one responded. It is a complete scam.