Hotel Mercante

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff was great. The restaurant for the breakfast needs a Major updating.

The bathroom is so stingky, did not replace the blanket, no supplies of tissues , front desk people are inconsiderate.

Staff are very very helpful, shop nearby, restaurants nearby and good.

We had a wonderful weekend and fully intend to go back to stay there. But we rate it only 4 stars. Pros: 1. AC is really cold, this is the most important thing 2. Excellent location 3. Clean and comfy with helpful and pleasant staff 4. On site cafe has good food, and if staying at the hotel, a 20% discount and free coffee and tea 5. Shower is strong, toilet flush is strong 6. Room has a good ref and has what you need to make coffee Cons: Biggest complaint is the sink faucet and bidet in bathroom only has a trickle of water. Faucet in the sink is tolerable but the bidet is a bit inconvenient. The following are just FYI. Not deal breakers for us. 1. There is parking although it's a bit cramped. But that's the price you pay for the excellent location. 2. Walls are a little thin. You can hear the tv next door. But since there's nothing to watch except local channels, I don't think people spend their time watching tv anyway. 3. Wi-Fi a little slow. Once again not a deal breaker. Really one should be up and about seeing sites when it's not too hot anyway. Overall, great experience! Will definitely go back.

Staff was accommodating

Great staff! Located in the middle of Vigan City old town. Walking distance to restaurants and shops

Location is good next to crisologo.

The room is good, clean and staff are very accomodating. The included breakfast is ok

Room was good staff friendly and helpful food is good.

Room was clean friendly staff. Booked a city trip without notice excellent time. Thank you