Z Hotel New York

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The best thing about this hotel is the view of Manhattan. That’s the best of it. The pictures online look sparkly and clean but the reality is tired and shabby. The restaurant was closed, my TV didn’t work and there wasn’t anyone onsite to assist. There was peeling paint in my room as well as stained carpet. The walls are paper thin and the noise from my next door neighbors was over the top. Additionally, even though my reservation was prepaid, I was assessed a $17 fee after check out of which I was told it was a “destination” fee. As there weren’t any amenities at the hotel (including a working TV) I don’t know what that fee was for. This is in my top 3 worst hotel stays and I have traveled extensively. Buyer beware.

Great, we chose the location as it was a little more affordable than central NYC, we made the right choice. As you would imagine the transport around such a big city was great, the area is fine once you know where to look there are all the amenities you could want. The hotel is great, it is what it is, all the rooms have a great view of the Manhattan skyline, air con is decent although ours was a little noisy our travel partner's was a newer unit and almost silent. The rooms are lovely. Bar on the roof is great, a little pricey and was a bit mad, not the quiet nite spot we were hoping for but def a good fun venue, we didn't get to the cellar bar. Would I stay there again? absolutely but be warned, the bar upstairs is open till 4am and if you are close to the top floors the bass is noticeable, not a problem for us. Loved it, what an amazing city and a really decent place to stay too. Magic! Quick not for the staff, they couldn't have been more helpful and friendlier, a lovely bunch of people. Well done all!

Great stay. Stunning view and free access to the rooftop party was perfect for a night out without leaving the property.

hotel was over rated room smelled like i high school gym the showe was clogged up there was no toilet paper then when u call front desk to complain or exchange room the women says this is wat i get from 3rd party vendors and i book hotels in queens 5 times a month for work purposes please run from z hotel

Great property

Great location! Wonderful jog/walk opportunities on the riverfront with wonderful Manhattan views. Overall, not a bad stay. Not sparkling clean. Some cheap, cut corners finishing.

Phenomenal hotel.

I really enjoyed my stay! I was even made aware while checking in, that the rooftop gets loud and can be heard on certain floors. I was able to get a room on a floor where the music wasn't too loud. The room was clean and the view was amazing. I would definitely stay here again.

Beds were too soft. Headboards were worn out and in serious need of replacement. Shower door was oddly configured, causing water to pool on the bathroom floor. No in-unit coffee maker was inconvenient. Loud air conditioner was disruptive to my sleep.

La gente me trató súper mal no volvería a ir y pagué extra por estar en un último piso y me mandaron a 5 piso terrible mi estadía