Charms Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Friendly staff

Yes

Everything was perfect. Staff is excellent. Location is quiet. Breakfast was good. The door of our room was not sealing from outside so a couple insects came inside but no big deal.

Great hotel but a bit to far from shops

Staff was helpful, nice, and courteous, but we had issues with simple things, like requesting a room cleaning, to which everyone said yes but did not happen. We had to have it done late in the day after returning from a day of diving. Room is small, nowhere to sit except the bed. Shower leaked into the bathroom, needed extra towels to contain it. A/C was fine. Included breakfast was fine. Did not order from the restaurant, but saw others, mostly locals,eating there a few times. Not far from town but a bit of a walk, that said a trike costs 50-60 pesos (1 usd) so no big deal, and sari saris close by. No drying rack for clothes, so used the plastic chair outside,and the walkway railing.

Very nice small hotel with very accommodating staff

This is a wonderful family owned hotel. The property is kept in good condition. The pool is fantastic. Theres no hot tub. But, its like 30°C everyday! Theres no gym. The rooms are a nice cozy size. The bed is very comfortable. Coffee maker and safe are provided, along with water. The street traffic can be heard majority of the day. In the evenings it lets up. The hotel would really be considered a motel in North America as its all open to to the outside by walkways upstairs and downstairs. I sat out in the mornings and enjoyed my coffee before going down to the hotel restaurant for an included buffett breakfast. It was a basic selection of rice, eggs, sausages, beans, sometimes beef or pork, bread/toaster and waffles. Fresh fruit - some days orange slices, other days bananas. They have Tang orange juice in a fountain. Somedays, theres brewed coffee, others its instant. You can book anything at the front desk - motorcycles, tours, airport shuttle. Theres no spa or massages offered at the resort. Theres a bar at the hotel. The restaurant is part of the lobby area. Theres a limited selection to choose from. McDonalds is 600 meter walk. Theres a restaurant in the hotel next door. But i didnt try it out. I would definitely stay at The Charms Hotel again. The staff are SO FRIENDLY! I was traveling solo and they invited me to their company Christmas party. They are so kind!

The staff are very helpful and accommodating!!

Met all my expectations great location

We’ve had a great experience at Charms Hotel. The room and facilities were always clean, including the great pool they have where you can relax. They helped us booking airport transfers and boat tours, so you don’t need to worry about much. Thanks to all the staff!