Crystal Waterworld Aqua Collection - All inclusive

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This was one of the best all-inclusive hotels my family and I have ever stayed at. The staff were exceptional – always polite, kind, and incredibly helpful. The property itself is massive, offering a wide range of amenities and activities for guests of all ages. The dining options were outstanding, with a diverse selection of delicious food available around the clock. You’ll find countless bars and snack buffets scattered throughout the resort, ensuring you’re never far from a quick bite or refreshing drink. The hotel boasts a beautiful, private beach with a beautiful coastline, perfect for a relaxing day by the sea. On the opposite side of the property, there’s a big water park, complete with exciting rides for both adults and children, adding an extra layer of fun for families. Evenings at the hotel are a true highlight, with top-notch entertainment every night. There are dedicated children’s programs, followed by impressive, diverse shows for adults. After that, the night continues with live music or DJ sets, each themed differently to keep things fresh and exciting. We had an absolutely wonderful time here and would highly recommend this hotel to anyone – it’s incredibly family-friendly, with something for everyone. We will definitely be back!

Worst experience of my life

Enjoying for a week might will visit agin in future

I really do not recommend this place! the staff & services are just terrible and sometimes even rude! the in-room air conditioning system was just a mess and three of us ended up ALL SICK at the end of our vacation...the food quality is also below average as compared to other all-inclusive places I travelled before e.g. in Cancun. There are some non-fresh items that you see routinely in the buffet, and I am not sure whether they actually test them for expiration etc. we had a few instances of stomach upset immediately after lunch/dinner and so Please be aware of these items! The ONLY thing that I really enjoyed here was the late night music and bar.., I thinks that was actually very good and the ONLY reason I ended up giving an overall rating of Poor instead of terrible!

Excellent food, staff and service. Huge plot with several pools and many slides, multiple restaurants on site, good food

Lots of different things to do and there is always something new everyday

Overal good place but foods go cheaper and low quality everyday only saturdays are good and fresh foods. The soups are from the day before.

The stay was ok the hotel was a bit out of date and lot a lot of restaurants open for all inclusive so not many food options.

Not worth the money. Rude staff who don’t speak English. The resort is massive, but not clean. The worst vacation we had.

Beautiful resort.