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2 adults, 1 room

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Palace Downtown

Sheikh Mohammed Bin Rashed(Boulevard Downtown Dubai)See map

US$ 395.81per night

This is the cheapest price in 30 days, based on the rates on 16 Oct

Top reasons for booking
Family-friendly
Shuttle service
Good location
Great view
Friendly staff
Dining
Popular facilities
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
Sauna
4.7/5Fantastic 1K+ reviews
Reviews summary
Prime location with fountain views. Exceptional service and friendly staff. Consistently clean rooms and facilities. Luxurious Arabian-inspired atmosphere. Excellent breakfast buffet.
Exploring the area
Dubai Trolley Station 2 Tram Station, 300m, About 5 mins from hotel by foot
Bur Dubai Abra Station, 8.1km, About 15 mins from hotel by car
Dubai Seawings Seaplane Terminal Airport, 7.4km, About 14 mins from hotel by car
7
Palace Suite Fountain View
1 double bed or bigger

105.0m² m²

8
SUITE LAKE VIEW
1 double bed or bigger

105 m²

27
Junior Suite Lake View
1 double bed or bigger

70.0 m²

Lake view

20
Palace Room, Fountain View
1 double bed or bigger

51.0 m²

Lagoon view

12
Deluxe Double Room with Lake View
Bed type arranged at check-in

51 m²

32
Deluxe Fountain View
1 double bed or bigger

51.0 m²

Lagoon view

10
Double or Twin LAKE VIEW
Bed type arranged at check-in

51 m²

No pictures available yet
Royal Suite
1 double bed or bigger

106 m²

24
Diplomatic Suite with Lake View
1 double bed or bigger

105.0 m²

Lake view

No pictures available yet
Imperial Suite
Bed type arranged at check-in
No pictures available yet
Junior Suite
1 double bed or bigger

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Reviews

Read all reviews
4.7/5.0

Fantastic

1K+ reviews
Location
0.0
Services offered
4.8
Cleanliness
4.7
Atmosphere & facilities
4.7
Reviews summary
From real reviews, powered by AI
Overall impression
Prime location with fountain views. Exceptional service and friendly staff. Consistently clean rooms and facilities. Luxurious Arabian-inspired atmosphere. Excellent breakfast buffet.
Location
Walking distance to Dubai Mall and Burj Khalifa. Convenient access to restaurants and shops. Central downtown location. Easy access to transportation. Fountain views.
Services offered
Exceptional, attentive, and helpful staff. Valet parking and concierge services. Multilingual assistance. Early check-in accommodated. Excellent breakfast buffet. Room upgrades.
Cleanliness
Rooms consistently clean and well-maintained. Impeccable presentation throughout the property. Housekeeping staff praised for attention to detail.
Atmosphere & facilities
Arabic-inspired ambiance with modern service. Pool and cabanas enjoyable. Well-maintained facilities. Comfortable beds. Beautiful property. Spa services.
All
With photos
4.5+
3.0+
Pool
Shuttle service
Family-friendly
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Shae
Reviewed: 29 Jun 2026

3.0/5.0

Good

Stayed with partner

Upon arrival was told our reservation at the hotel was cancelled. They arranged an alternative hotel and offered transport. Was very upsetting and they should have contacted us prior to arrival so we could make other plans. The staff were surprised we were upset.... very strange.
Owen
Reviewed: 26 Jun 2026

1.0/5.0

Below average
Despite a family bereavement enforcing a change of plans three weeks prior to booked stay, this hotel refused to issue a refund. The hotel also advised that they were going to change the hotel location (to a different hotel in their portfolio) without any consultation. Due to the family bereavement issue, we could not stay with them, and frankly I'm glad we didn't.. It's abundantly clear this hotel prioritises cash over customers. Worst hotel chain ever - do not waste your money.
Mohammad
Reviewed: 26 May 2026

5.0/5.0

Fantastic

Stayed with partner

The original hotel was booked completely, and they upgraded us to the sister hotel, and I was amazed by the quality of the hotel and staff. I am really happy about it.
Abed
Reviewed: 8 Apr 2026

5.0/5.0

Fantastic

Solo stay

Staff, clean,service
Kurtis
Reviewed: 27 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

Exceeded expectations!
Maria
Reviewed: 5 Mar 2026

4.0/5.0

Great

Stayed with family

Centrally located. Good sized rooms.
Adam
Reviewed: 3 Mar 2026

3.0/5.0

Good

Solo stay

Expected a lot more. What annoyed me most was the condition of some of the things. The ironing board for example almost ruined some of my clothes. It was my birthday one day, and I wanted to iron a shirt for dinner. I asked for a new ironing board - but it never came.
Ranya
Reviewed: 1 Mar 2026

5.0/5.0

Fantastic

For business

This is a very special hotel. The staff are incredible, the hotel itself is immaculate, and the location is perfect. Thank you so much for an unforgettable stay.
Shreya
Reviewed: 27 Feb 2026

5.0/5.0

Fantastic

Stayed with partner

The hotel’s location is just breathtaking. Staff was lovely and took care of everything really well. They even help us celebrate our anniversary and made our trip memorable. Had more than enough supply of amenities throughout our stay.
Avneet
Reviewed: 22 Feb 2026

3.0/5.0

Good
The room was good but very expensive. The biggest ripoff was the Ewan restaurant buffet. We booked for a la carte but at dinner they suddenly said buffet only. Stupid they didn't tell us the price but also we didn't ask. However $100 cad per person for a crappy mid buffet. Food was avg but not worth the price at all. Tourist trap extroadinanaire. Stay away. The hotel wouldn't do anything about their policies and their lack of explaining things. The service at the restaurant was also poor. It took forever to get our bill. Like I said I do blame myself for staying. Hotel ok otherwise. Just be prepared to spend a lot.

Overview

Palace Downtown

Rooms:242
Star rating:

With a stay at Palace Downtown, you'll be centrally located in Dubai, steps from Dubai Fountain and within a 10-minute walk of Dubai Mall. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.

Description

With a stay at Palace Downtown, you'll be centrally located in Dubai, steps from Dubai Fountain and within a 10-minute walk of Dubai Mall. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.

See all

Exploring the area

Transport

Dubai Trolley Station 2 Tram Station

Subway stations
300m

Bur Dubai Abra Station

Train stations
8.1km

Dubai Seawings Seaplane Terminal Airport

Airports
7.4km

Attractions

Palace Hotel and Burj Khalifa

200m

Dubai Fountain

200m

Burj Residences Tower 4

300m

Wings of Mexico Statue

300m

Burj Khalifa Park by Emaar

300m

Downtown Dubai

300m

Abu Dhabi City Tour

300m

Boulevard Central

400m
See map

Facilities & services

Popular facilities
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
Sauna
General
Free parking
Buggy service (additional charge)
Shuttle service (additional charge)
Designated smoking area
Gift shop
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Airport transportation(additional charge)
Free valet parking
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Internet
Free wired internet
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must present a valid, original government-issued photo identification at check-in. Copies or digital versions are not accepted. Check-in is 2 PM on December 31 to avoid temporary road closures.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 3 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AED 500 per night

A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately AED 160 per person

Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)

Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

See all policies

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