Le Sand & Stone Hôtel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Small room but hey, it had a bathroom and AC. It was on the 6th floor and you need to know that the elevator only goes to the 5th and you need to use the stairs for the last one.

The location can't be beat, but I wouldn't recommend this listing for those looking for higher-end accommodations. The staff were friendly, helpful, and available to answer questions. Would be nice if 'small fees' like storing luggage were baked into the nightly rate rather than tacked on. Overall, a satisfactory stay.

This was by far the worst hotel experience I've ever had. The listing is misleading because it only shows the interior and does not accurately represent the entrance or surrounding area. Had I seen the outside, I would never have booked this hotel. We arrived after 1:00 a.m. and found numerous homeless individuals outside the entrance. The hotel even instructs guests to use a different entrance at night and buzz to get in because unauthorized people try to enter the building. The parking area they recommended behind the hotel felt even less safe, with people openly using drugs nearby. We did not feel comfortable leaving our rental car there or walking through the area at night. What was most disappointing was the lack of any visible security or effort to make guests feel safe, especially when nearby hotels appeared much more secure. Before checking in, I called to explain we didn't feel safe. We were told that checking in meant no refund, so at 2:00 a.m. we had to find another hotel and pay for a second room. The next morning they refused to refund the unused nights, saying they "couldn't rent the room again." The person identifying himself as the director ended the conversation by saying, "Do whatever you want. Sue me. I'm looking forward to it." This experience costs additional for an alternate hotel, left us stranded in the middle of the night, and was handled with complete indifference. I strongly recommend staying elsewhere.

No full length-mirror, Portable aircon. A convenience store accross, sketchy place - accross the street there are people who do weed. Unfriendly staff. Provided toiletries: tiny shampoos, tiny soap, 2 bathroom tissues, towels.

Le quartier est bien animé et il y a beaucoup de bons restaurants et d'attractions dans les alentours

Clea room, great staff, air conditioning that works very well, perfectly located

Very very welcoming the room was incredible and clean

It was a nice hotel. Parking was a little frightening, and one of the lights didn’t work, but it was good. For the price I’d definitely recommend. Great part of town.

Clean room

experience tres deshagreable, jai pas eu la bonne information et on a voulu me mettre dans une chambre ou la la salle de bain est partager jai pas compris cette logique pour un hotel jai refuser la chambre et jai demander a etre rembourser