City Park Hotel Bangkok Pratunam By PCL

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I thought this was a fair price for the property. The staff was extremely helpful and very friendly.

Very clean and nice. They let us check in early without any fees!

Great location.

Good location, friendly staffs

If you are planning to use the hotel only for sleeping then it's fine as a base. The rooms need updating and shower rooms definitely need renovating. I can't fault the staff at all, they were the best thing about the hotel and made the stay bearable. The hotel is walking distance to Pratunam market, night market, Platinum, Decembers Market.

We had high hopes for our stay, especially based on the photos and descriptions online, but unfortunately, the reality didn’t match the expectations. While the staff were truly lovely and very polite, the condition of the room was disappointing — very tired and in definite need of refreshing. We understand that photos can sometimes be outdated, but this felt quite misleading. The biggest concern for us, however, was safety. We arrived close to 10pm and were greeted by a group of about five men sitting around the entrance smoking and chatting. One of them tried to take hold of our son’s girlfriend’s suitcase, I’m sure with intentions to “help” — but notably, it was only hers — which immediately made us uncomfortable. The next morning, the same group was again there, again just lingering outside the entrance. They didn’t appear to be hotel guests, and the whole situation made both my wife and our son’s girlfriend feel very uneasy. While the location was a choice we made, the lack of a secure and welcoming environment was the deciding factor in us leaving. We had booked for 11 nights but chose to leave after just one night. The receptionist was very apologetic and kindly offered a room on Level 6, but it was concerning to us that better rooms were available only after raising issues. This was simply not the experience we hoped for, and I would recommend others consider this carefully — particularly those travelling with family or young women.

Everything was great staff was so nice and rooms were very clean. Loacted on a busy street but still easy to find a grab to take you places!

Excellent service. AGM Mr. Chunn was very efficient, dependable, helpful and goes above and beyond his duties. All other staff like Lindsey and Ismael are efficient and helpful as well. Room is clean and bed is comfortable. Hotel is near the night street market shopping area. With rows of massage providers to choose from. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

Cleanliness is not too good but still acceptable. Housekeeping vacuum sound from other room woke me up. Sound proof not good. Hotel should have bowl & plates to borrow in case needed. Lastly, location is convenient and walking distance to Platinum mall.

Friendly and helpful staff. The beds are comfy and the A/C is running well and cool. We like the daily complimentary four bottles of water, snacks and welcome drink coupons at the cutest coffee shop on the second floor. Thank you so much .