The Yanné, Onsen Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice location

Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon.

In off season although limited but friendly staff it’s kind off the beaten path. Due to this they several few locations to eat with even fewer options of food and no great selections at those you could eat. The Japanese Onsen at the hotel itself was relaxing .

Not enough entertainment

Among Genting this is quite convenient hotel to stay. Like their hot tub with different temperature zone. Enjoy the overall stay there and had back to stay there quite many time.

this is second time back to this hotel and different room. noticed some changes, this package include 2hr Onsen dipping session which is very relax and refreshing. Only comment was there are miscommunication between the Onsen staff and Fun Manager as my booking became 2 * 1hr sessions instead of a 2hr package. Free snacks and condiments are no more. Location had added more shops and snack shops which make the stay more interesting compare to last trip which was empty and boring. Bus fare had increased to RM7

There's a building under construction beside the property. At night, you can hear them banging away. The doors aren't keeping the noise from the corridor out. Our room had this issue with the aircon ticking loudly, which I complained about but have been dismissed by the management as "normal operational characteristic". Haven't had much good sleep during our stay. Getting to and from attractions at Genting Highlands can be inconvenient because the bus shuttle goes only once per hour. There are a few restaurants to choose from which is unsatisfactory. The options are decent enough but the price is quite steep for what you get, which is understandable given that the area can be logistically challenging. There's no room service, nothing in the in-room fridge, there's not even a telephone as all communication with the property is done through Whatsapp which isn't as bad as it seems, given that there isn't room service anyway and they are responsive. If you are looking to work remotely, the internet holds up but it's definitely below 20 Mbps. Overall, I wouldn't recommend it if you want convenience, being able to explore the main areas of Genting Highlands, or like getting a good night's sleep. The property is more of a serviced condo rather than a hotel.

Room was amazing , very new and comfortable . Access was confusing . We are tall and found the twin beds small . Overall very good

Had a comfy stay, only downside is the transport to Genting. But the stay was totally worth it

The entrance road towards the hotel is terrible, and the parking place is far from the hotel, not convenient at all. It is not advisable to book for a family holiday unless you want to stay in an "uninterrupted" condition.