Grand Bern Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

View over the port was my reason for visiting the Grand Bern. However the hotel is excellent. Only problem is that it is a bus or taxi ride into the city of Busan. Not many restaurants etc. near the hotel catering for western tastes.

All staffs are very kindly. feel so safe and comfortable place. I will be back. Thank you for everything ~

The breakfast has very limited hours and even more limited menu. The location is kind of OK if you have a car, otherwise is far from the metro. You do see the bridge, but also see ugly port installations

Complimantary breakfast which was a surprise for us Also room was stunning and the view on the bridge amazing

Overall we are happy with stay and the room is spacious. Staff are friendly and helpful except for a lady at the reception who has no level of customer service.

This was a beautiful hotel and we loved our room, which was spacious and elegant and had floor-to-ceiling windows that overlooked the bay...and the shipyards. The area around the hotel is industrial, and there are no restaurants or shopping nearby. The attractions are far away, and we felt it was easiest to take a taxi rather than cumbersome public transit. All our taxi drivers struggled to find our hotel. A huge downside to the hotel is the lack of an onsite restaurant. We tried Door Dash, and it took over an hour and only one meal was delivered though we ordered two. Last, the hotel's breakfast buffet is terrible. There was nothing but pastries and machine coffee. Nothing healthy---no protein or fiber choices, no fruit, We went to a little grocery store and picked up a few things to tide us over until we could taxi out of the area. Although we liked the hotel, we wouldn't stay again just because of the location and lack of amenities.

Initially we had booked the deluxe double. We were able to speak with the person at the front desk and we were able to upgrade to Suite Double and we were so happy. The room had a nice view and plenty of space. While we didn't use the extra room. I was able to have a last minute zoom meeting there. The amenities were fantastic. The toilet had a light and fancy features. We had a living room area. I really liked how the breakfast room had coffee available even after breakfast hours. The staff was really helpful since we don’t speak Korean. They were able to assist us with ordering food to the room. Overall, we were really comfortable and really enjoyed our stay.

Front desk was very nice, and helpful. Getting around without speaking Korean was very easy. I would definitely come back to this hotel!

This is a Korean style hotel. It was nice, but everything, including the TV remote are in Korean. The other tourist hotels had signs and even the remote in Korean and English. It took a while to figure out that the air conditioning controls on the wall were not connected and you need to use the TV remote. There is no restaurant in the hotel. Near by restaurants are mediocre at best. The free breakfast was good. The rooms are very nice.

Very far from tourist stuff(like a 30-1hr bus ride) but great for a quiet side of busan.