DWO Urban Granada

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location worked out ok for us as close to bus and metro - about 15min walk to train- not a bad place just in need of upgrade and the last uograde a bit poorly done- good bfast and nice staff

Nice and modern hotel, Lack of some amenities like other 4 stars hotel : kettle in room,coffee...in room.Internet wifi very spotty. I have to reboot my phone all the time. Wifi signal is weak in my room. In there other word, it is a good hotel but need some improvement. Parking rate is expensive too. Ihotel give you a voucher good for 24 hours, if you park more than 24 hour, and need to go some where, you have to pay extra on top of 17 Euro/24hours. It does not has privilege get in and out many times as you want.

El check in no fue bueno tuvimos que esperar una hora después para que nos entregaran la Habitacion porque no estaba lista, sin hablar de el aire acondicionado de la Habitacion Que era pesimo y Los trabajadores solo dan excusas sabiendo que todos los huespedes se quejan de lo mismo y ellos saben que es el mecanismo que tiene la administracion del hotel para ahorrar electricidad solo justifican en fin no recomiendo a nadie que visite este hotel,es una pena que pagues un Servicio que no es barato y no sea como debe ser o por lo menos como dice cuando rentas

DWO was a good choice for a one night stay but due to the atmosphere of the room, amenities I don’t think I would stay any more nights. Great staff.

Reception staff was rude. Elevator is tiny and slow. Thin walls.

Lovely hotel with great staff..clean and great facilities. Fantastic location. Would definitely stay again when i revisit.

Very nice hotel, room is spacious and clean, bathroom is also nice, only thing that didn’t work was the WIFI connection, it was extremely slow and I always got disconnected automatically.

The rooms are very basic. The hotel is located just outside the older moorish district. Breakfast was above basic but not a total buffet. However for 11 euros it was a good deal to get the day going. The team didn’t seem to know the neighborhood when asking them for suggestions. But they were polite.

Over 2 weeks in Spain we stayed in 5 hotels. This was the most expensive (by a fair way) and the most disappointing. Negatives: * Significant mould in bathroom - 1 stain above bidet was 1 metre long by about 5cm wide. Other stains on tile grout/silicon/shower screen edge etc. more common, but still not great * Floor edge cleanliness in bathroom was poor * Soundproofing felt non-existent, voices and TV from adjoining rooms and corridor always seemed loud * Clean coffee cups not provided daily * No tea or coffee provided Positives * Kettle and fridge * Comfortable bed and pillows * Location right next to tram stop (for easy access to rail and bus stations) * Plenty of bars/restaurants nearby * Right next to a supermarket (though it doesn't open on Sundays) Granada is an amazing city, but having stayed in hotels for as little as €30/night elsewhere in Spain, for over €100/night we expected so much better.

Considering its a 4 star hotel no slippers or bath robs and no soap bar and on my last day house keeper must have forgot to top up shower gel in the bathroom. If this was not all we get 21 inch satellite tv with no smart tv functions and not much english channels option.