ibis Paris Porte d'Orléans

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Generally good.

Very friendly staff

No fridge in room; no ice anywhere available on the hotel including the bar during sweltering heat wave in Paris.

Great

I really love this line of hotels, Ibis. I always try to choose them. The positives include the convenient location. There are cafes, restaurants, shops, and a pharmacy nearby. The staff was quick to respond to my requests. The breakfast was delicious and plentiful, with something for every taste. The coffee was delicious, even though it was from a coffee machine. Unfortunately, I encountered some negative aspects. The room was extremely cold. The old windows were windy and draughty. I had to put my pillows on the windowsills. The TV only worked on one channel. Even the toilet—I had to call a repairman because it was clogged when I moved in. Although the staff helped right away, I had to argue and explain that I needed it done now, not tomorrow. And the worst thing I encountered—mice! There were mice in the reception area!! That evening, I went downstairs with a friend to sit and relax—and mice were running around in the lobby.

They used a clean bed sheets with a permanent stains that really bothered me, they should toss that, I have a picture of it. We stayed 2 nights and the floor smells really bad, we need to open the window to take away the smells, something that they used for floor cleaning I guess and when we came back the room got tidy up and towels changed without us "making a request"for room cleaning, we left our personal things disarranged knowing no one going to touch our room. On the 2nd day was worst we noticed a leak like moist or bubbles on the washroom ceiling which really need attention. The most really annoyinh and most worst part, at 930AM we got disturbed, someone opened our door and closed, when we got up it's the cleaning lady and she came back again opening the door twice in every 30 minutes, We asked her about check up time and explained to her it's not check out time yet and she just said she is new to this hotel.

Missing towels, found dirty bedding, small room

room was clean but old looking

Just Grim

Staff were so helpful. Reception and bar staff were nice.