Does the ticket I purchased come with a performance guarantee?
For tickets issued by Keyou Tianxia Entertainment Co., Ltd. in Taiwan and whose activities or services are limited to Taiwan (hereinafter referred to as "pre-issued tickets"), the payment paid by the customer when purchasing has been processed by Cathay Pacific Commercial Bank in accordance with the requirements of applicable laws. The joint-stock company provides a full performance guarantee, and the guarantee period is one year from the date of sale of the previously issued coupons. If Keyou Tianxia Wanle Co., Ltd. is unable to fulfill its refund obligations due to dissolution, bankruptcy, declaration of bankruptcy, cancellation of registration, false seizure or other similar circumstances, the customer may contact Cathay Shihua regarding the issue of tickets before the performance guarantee period. Commercial Bank Co., Ltd. fulfills its guarantee responsibilities. If the financial institution that provides the performance guarantee is changed during the guarantee period, the changed financial institution will continue to perform the guarantee obligations (previously issued coupons issued by Keyou Tianxia Wanle Co., Ltd. will be issued by China Trust Commercial Bank from August 11, 2022 Bank Co., Ltd. was converted into Cathay Pacific Commercial Bank Co., Ltd. and continued to provide performance guarantee)
Tickets issued by third parties sold on this website should be handled in accordance with the performance guarantee mechanism contained in the tickets, which does not fall within the scope of the performance guarantee of Cathay Pacific Commercial Bank Co., Ltd. mentioned above.
Cathay Shihua Commercial Bank Co., Ltd. link website: https://cathaybk.com.tw/cathaybk/about/about/giftvoucher/