Bali (Ngurah Rai) Luggage Services by LuggAgent (To/From Bali Ngurah Rai Airport/Downtown)

I had a great time being able to move my luggage in advance and travel freely. The staff was very friendly, and I received my luggage in the same condition as when I left it without any problems. It was also nice to be able to keep in touch with the staff in charge via WhatsApp.

I was worried because there weren't many reviews, but I was able to use it thanks to the person who left a detailed review. I used it on the day I was checking out from Ayana Hotel to the airport. I left it in the lobby and sent a photo using WhatsApp chat that was emailed to me, but there was no chat saying I took it, but when I passed by after eating breakfast, I thought I must have taken it with me because I didn't have a suitcase. . If you have any questions, please let me know through chat. They will answer right away, so I think it will be resolved. Before picking up the suitcase, I received a message saying that the suitcase had arrived, so I was able to find it. It was nice to be able to travel comfortably without a heavy carrier for the remaining time.

excellent service, prompt and punctual. would highly recommended and use it again. agent will contact you to confirm luggage pick up time.

Though the service could be improved a bit more(like Bellugg in Thailand), overall experience was very convinient and professional at the same time. Definitely will use it again!

Since the last accommodation was located deep inside Jimbaran, I was anxious but decided to check in my luggage first. Contrary to my worries, I am so glad I used it. I will definitely use it again next time!

It's convenient for sending luggage to the airport in advance, and the local staff are friendly. However, instead of having a pick-up location like in Thailand, the truck that picks up the luggage waits in the parking lot and then delivers the luggage on time. So, if you look at the terms and conditions, there is a penalty if you go over the appointed time. So, I recommend it to those who have a definite schedule. Once your luggage is loaded, a photo will be sent to you via WhatsApp.

Since it was an independent trip, I was worried about what to do with my luggage while moving between regions, but they responded right away to my questions and shared photos through Delivery, and even though KakaoTalk is not used often in Bali, they responded well through KakaoTalk.

First it was a little hard to find the meeting point because it was the first time for me to visit this airport. However, I contacted them via WhatsApp, and the driver contacted me separately few minutes later. I sent him a picture of my location and he found me right away! (Prepare yourself to send the driver a selfie with your location background so the driver knows how you look like!) :) I’d use this service again next time! Just rmb to take ur sunscreen out!!!

I was hesitant because there weren't any recent reviews, but since my flight from Bali was at night on the last day, I just trusted them and it was incredibly convenient! Communication via WhatsApp was immediate, and they kept sending photos at the agreed-upon times. I'll probably use them again next time.

The driver contacted me in the morning, took a picture of my luggage, and informed me of the location and classification of my luggage via WhatsApp. After some time, a photo came back saying that I had picked it up, so I was able to leave with peace of mind. In the afternoon, a photo of luggage waiting for its owner at the airport came again on WhatsApp, saying that it was a good trip to the airport. 1) There is a pick-up location at the very end of the Ngurah Rai International Airport international departure drop-off point. It's Gate 2, so don't look for it, but follow the direction of the car and go up to the end. Additional 2) There was no separate mention on the details page, but there was a message in the confirmation email saying that if Klook works, the ticket will not be accepted. And I was confused because I was told that if it was not a hotel, I would have to pay an additional 25 thousand dollars for the Inpulson fee. Please check this carefully before making a reservation.