27

Churchill Island Farm & Phillip Island Penguin Parade Tour

4.2 / 5
5 reviews
50+ booked
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Free cancellation (24 hours notice)
You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time), In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund, If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued, Be aware that the approval of reschedules, amendments or refunds are subject to availability, Refunds can't be issued for any participants who are late by 5 minutes or more, To find out more about the cancellation policy, contact Klook customer support
Depart from Melbourne
Duration: 10.5 hour(s)
10:30-21:00
Guide language
English, Chinese
Meet-up
Large group (1-57)

Itinerary

Photos & details
Find your departure point
Day 1

Meet-up2 sessions

Bus20 min(s)

1

Rainbow Cabin

30 min(s) • Self-guided • Free entry

2

Churchill Island

2 hr(s) 30 min(s) • Self-guided • Tickets included

3

Penguin Homecoming - General Stand

1 hr(s) • Self-guided • Tickets included

Bus2 hr(s)

To drop-off points21:00

icon For reference only. The itinerary is subject to change.

Know before you go

What's included

  • Driver: Chinese, English
  • Transport: Bus
  • Admission: Rainbow Cabin, Churchill Island Traditional Farm, Penguin Homecoming - General Stand
  • Meals
  • Extra fees
  • Tax & discounts
  • Personal consumption and other expenses
  • Driver service tip: AUD 5, person

Before you book

Additional information

Other Reminders

  • If you wish to upgrade your Penguin Parade grandstand ticket, please email customer service for assistance with your inquiry.

Prohibitions & Limitations

  • This activity is not recommended for anyone with impaired physical mobility
  • This activity is not recommended for pregnant women
  • Participants who appear intoxicated may be refused service. In this case, no refunds will be given
  • Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
  • Please dress accordingly depending on the day's weather conditions

What to bring

  • Raincoat or poncho
  • Suitable clothing for changing

Accessibility

  • Important: Infants and children must be included in the passenger headcount

Vehicle & luggage info

  • Luggage storage and delivery services are not provided

Terms & Conditions

Weather Guarantee

Confirmation

  • You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

  • You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
  • In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
  • If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
  • Be aware that the approval of reschedules, amendments or refunds are subject to availability
  • Refunds can't be issued for any participants who are late by 5 minutes or more
  • To find out more about the cancellation policy, contact Klook customer support

How to use

Usage validity

  • The voucher is valid only on the specified date (and time if applicable)

Age & eligibility

Eligibility

  • Important: Infants and children must be included in the passenger headcount
  • Participants aged 3-15 are considered children, based on their official ID
  • Children under 2 years old are considered infants, based on their official ID

Reviews

4.2 / 5
Great
5 reviews
Guide
4.6
Itinerary
4.2
Quality of transfer
4.4
Value for money
4.2
The guide was friendly and offered excellent advice, providing us with full assistance. They were patient and very attentive, making us feel like we were receiving VIP-level care.
Our tour guide, Axin, was very patient. We mistakenly thought the meeting time was 10:30 AM instead of 9:50 AM, and he waited patiently for us. Along the way, he shared information about local animals, culture, and travel tips. The itinerary was quite relaxed, and the farm was unexpectedly beautiful; it would have been even more stunning if the weather had been better. The little penguins were adorable.
The itinerary had a lot of free time, and our guide, John, was very patient with his explanations, telling us where to see animals and where the best viewing points were. It was excellent!
John Huang is an excellent tour guide! He is knowledgeable, friendly, professional, and very helpful throughout the tour. He explained everything clearly, shared interesting information, and made the whole experience enjoyable and memorable. His kindness, patience, and passion for his work truly made a difference. We really appreciated his efforts and would highly recommend John Huang to anyone looking for a wonderful tour guide. Thank you, John Huang, for such a fantastic experience!
The tour itself was fine, but I was disappointed by the mandatory $5 driver tip. It was only vaguely mentioned in the details and, even on the Chinese Klook page, this important note was written in English. In reality, the “tip” was compulsory rather than optional. Surprisingly, Klook customer service also considered this practice acceptable. If a fee is mandatory, it should be clearly stated upfront or included in the tour price.

About the operator

Operated byB&D Holiday Pty Ltd
344Total reviews
86 %Good review rate
Reviews of this operator
the driver/Guide(EVAN) was very knowledgeable and described everything really well and drove really safe and looked after everyone
See all reviews

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