Sandakan Gomantong Caves & Kinabatangan River Cruise with Wildlife

Additional information

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• Smelly food (e.g. durian) is not allowed in the facility

What to bring

• Sunscreen / Caps or hats / Raincoat or poncho / Passport (with 6 months validity)

Accessibility

• Child seats are not available
• This activity is not stroller-friendly
• This activity is not wheelchair-accessible
• This activity is not stroller and wheelchair-accessible
• Participants using wheelchairs/mobility equipment should be accompanied
• Please refer to the venue's official website for more information about PWD accessibility

Vehicle & luggage info

• Vehicle option: Group of 12 - Van
• Passenger capacity: 12 passengers excluding the driver
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• To reschedule or request a full refund, please contact the supplier/operator:

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Participants must be aged 3+ to participate in this activity