Drift Ice and Shiretoko Winter 1-Day Experience

Additional information

Prohibitions & Limitations

• The activity is not recommended: heart disease
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• Smelly food (e.g. durian) is not allowed in the facility
• The activity is prohibited for: other serious medical conditions

What to bring

• Recommended: sunglasses or goggles (snow glare)
• Recommended: Thermos with a warm drink

What to wear

• Warm clothes (down jacket and/or insulated pants)
• Winter gloves
• Thick socks
• Knit hat
• Waterproof snow boots or mid-cut hiking boots

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Full refunds will only be issued for unsuccessful or rejected bookings
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 1 minutes or more

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Participants must be aged 6+ to participate in this activity
• Participants must be aged under 80 to take part in this activity
• Seniors aged 75+ should present a medical certificate before participating