Matsuyama Castle & Dogo Onsen Half-Day Private Tour

Additional information

Other Reminders

• You can customize it as you like. If you have any requests please let us know in advance.
• If you want to change your schedule even on the tour day, your guide is always happy to help you.
• You can skip the spot where you don't go (※in this case we do not refund any fees) or change it with another place.
• If you add some new spots by your request, please pay the ticket fee on the spot. (Note that you may need to pay extra transportation fee)
• Please ensure you arrive promptly at the designated meeting place.
• Please be aware that weekends, holidays, and event days may experience high levels of congestion.
• The schedule may be subject to sudden changes or shorter visit durations due to reasons such as traffic congestion.
• Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
• Wearing your seatbelt is mandatory while the bus is in motion due to legal regulations.
• In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
• Please personally take responsibility for your valuables.

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 3+ will be charged the same rate as adults