Lake Toya & Noboribetsu Full-Day Local Food Experience

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

Accessibility

• This activity is stroller and wheelchair-accessible

Address

• Crowne Plaza - ANA Sapporo, an IHG Hotel
• 2-9, Nishi 1 Cho-me, Kita 3 jo, Chuo-ku, Sapporo-city, Hokkaido 060-0003 Japan
• ANAクラウンプラザホテル札幌 〒060-0003札幌市中央区北3条西1丁目2-9
• Please refer to the map for assistance

Vehicle & luggage info

• Passenger capacity: 45 passengers excluding the driver

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• The activity will be cancelled if there is not a minimum of 15 participants. If this happens, you'll get a rescheduled time or refund
• Refunds can't be issued for any participants who are late by 0 minutes or more
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-3 as long as they will not occupy separate seats
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults