The Mansion at Ocean Edge

Οι αξιολογήσεις με αστέρια βασίζονται στη γενική επισκόπηση της Klook σχετικά με τις πληροφορίες του καταλύματος (όπως οι παρεχόμενες υπηρεσίες και εγκαταστάσεις κ.λπ.) και προορίζονται μόνο για αναφορά.

Nice location and facilities, staff was not well organized

Room was fine. Amenities are spread out within the resort. Have to drive to the pools from the mansion. Food availability at pool is limited and disappointing. Music is terrible choice.

Buildings not connected

Lanscape and surrounding was beautiful

Perfect location and amenities

A beautiful place!

We were fortunate to stay here due to a temporary bargain price; after booking our two-bedroom villa, we saw later that the price was normally over 2.5 times as high. We felt so lucky to enjoy such luxury. The grounds are absolutely lovely -- the main mansion buildings, the stretch of private beach (VERY nice), the winding roads/walkways connecting villas, tennis courts, bike rental shed and pool, the wooded boardwalk to the beach, the associated golf course, and the front lawn where they put various games. Our 2 BR villa was spacious and comfortable, with amenities including a kitchen, laundry area, picture windows and several decks (I loved listening to birdsong on the deck each morning). Several restaurants on site, all serving quality food. Highest marks go to the friendly, well-trained staff. Everywhere we went we were greeted by smiles, well wishes and offers of assistance -- on the beach, walkways, and in the main building. One staff person even let us into the gift shop to make a purchase when we showed up there during closed hours. A few quirks; temperature control in the villa was inconsistent due to the difficulty of heating/cooling the main room, light switch locations were counterintuitive, phones/outlets didn't always work. But maintenance staff were friendly and responsive if there was an issue. Overall, beautiful grounds, amenities and friendly staff made the experience top-notch.

Just an amazing stay as always.

We were surprised that we could not eat at the hotel in the evening due to all 3 restaurants being fully booked over the weekend. We said we were happy to eat at any time as we were staying with them but they had no space. We found it odd that such an expensive resort could not cater for their guests. The staff simply shrugged their shoulders and said we should have booked in advance. There were several other families in the same position as us, so if you are staying there remember to book a table in advance if you want to eat at the hotel in the evenings!

A Quick stay but the room was large and comfortable and clean an the staff was excellent