enVision Hotel Miami International Airport

Οι αξιολογήσεις με αστέρια βασίζονται στη γενική επισκόπηση της Klook σχετικά με τις πληροφορίες του καταλύματος (όπως οι παρεχόμενες υπηρεσίες και εγκαταστάσεις κ.λπ.) και προορίζονται μόνο για αναφορά.

I would not recommend staying at this hotel. The room was extremely dirty upon arrival. There was hair in the bed sheets, stains on the pillowcases, and the entire room had an unpleasant odor. There were also bugs in the room, and I ended up with multiple bug bites during my stay. When I brought the dirty bedding to the staff’s attention and requested clean sheets, I was told that the sheets had already been changed and that there was nothing wrong with them, despite the obvious hair and stains. The dismissive attitude and lack of concern were incredibly frustrating. I originally booked a 3-day stay, but the conditions were so unacceptable that I had to check out on the second day. When I spoke with management about the issues, they were not helpful at all and refused to take responsibility for the condition of the room. Not only was I denied a refund for the unused night, but I was also charged an early checkout fee on top of everything else, which is completely ridiculous. Between the dirty room, stained bedding, bugs and bug bites, unpleasant smell, and poor customer service, this was one of the worst hotel experiences I’ve ever had. I strongly recommend staying elsewhere.

Ok

Great place to stay

Vale for money was ok

Staff was so friendly front desk was awesome, laughing n smiling… i’ll be back ❤️

Clean room

We came to stay here because our flight back was so late after leaving a cruise! Staff was so friendly , helpful and inviting ! Put our bags away securely even before check in so we wouldn’t have to lug them around. Room was very clean , spacious and quiet . It allowed us to relax before our flight . Close to the airport . Highly recommend staying here! Will visit again ! Thank you

It was a social experiment

Wouldn’t recommend

There was no water while I was taking a shower. After I reported the issue, I was not offered a different room. Instead, maintenance was sent to repair it. After staying overnight, I woke up with itchy skin and several bumps that appeared to be insect bites. I am concerned that there may have been insects or bed bugs in the room.