Le Domaine Nouméa, Series by Marriott

Οι αξιολογήσεις με αστέρια βασίζονται στη γενική επισκόπηση της Klook σχετικά με τις πληροφορίες του καταλύματος (όπως οι παρεχόμενες υπηρεσίες και εγκαταστάσεις κ.λπ.) και προορίζονται μόνο για αναφορά.

Very comfortable bed, tasty breakfast - wide rsnge of foods. Unfortunately Very difficult to find the hotel, not marked on the main road. I was charged twice - the refund will take up ti 90 days - terrible!

Our room was a good room in fair condition. Generally the whole property was lacking the sparkle of a 4/5 star hotel , Although it was priced as a 5 star !!. Differently not up to Marriott standards although marketed as a Marriott Hotel. On line Marriott say the hotel is "Closed" and there is no name at the entrance or any directions to the property. Any member of the general public can and do use the pool and other areas of the property for a small daily fee. Overall we were very disappointed and very over charged !!

Thank god I got an upgrade to a fabulous suite which made my stay bearable. But air conditioning kept cutting out & fridge not working . Never enough supplies left- always had to chase up at reception! Lots of requests lost in translation! Only 1 out of 3 restaurants open & choices limited & food appalling!

Very large and beautifully appointed rooms, comfy beds and lovely breakfast buffet, which includes plenty of choice or everything. The food at the pool bar was quite average, but passable. Nice beach and beautiful territory. The pavement leading from the main building to the pool bar and the area around it looks a bit tired and there was a strong sewer smell in that area, but it was only there - it was fine in the rooms and elsewhere. Nice location as well. Really enjoyed our stay overall.

We recently stayed at Le Méridien Noumea Resort & Spa, and overall, we did enjoy our time, though there were a few things that are worth mentioning for future guests. At the time of our visit, the hotel didn’t appear to be operating at full capacity, which unfortunately wasn’t communicated to us beforehand. Only one restaurant was open for lunch and dinner, with fairly limited food options. A few other restaurants and the lobby bar were closed, and there was no room service available at all. It also felt like the hotel was understaffed, which likely contributed to these limitations. Breakfast was a bit mixed; weekends were quite good with a decent spread, but on weekdays, it was repetitive and fairly limited. Another thing to note is transport: there aren’t taxis waiting at the hotel, so you need to ask reception to call one for you or use a ride app. We did find communication a little challenging, as many of the staff spoke very limited English. Everyone was polite and tried their best, but it did make some interactions harder than expected. On the positive side, the location really is lovely. The beach is beautiful, and the pool area was clean and well maintained, a great place to relax and unwind. These were definitely highlights of our stay. All things considered, we enjoyed our stay and appreciated the natural beauty of the resort. With clearer communication about reduced services and a bit more availability on-site, the experience could have been even better.

The staff were very helpful and friendly. The breakfast and lunch/dinner from the hotel restaurant was very good, although very expensive too. The swimming pool was fantastic. The only disappointing thing was thatbour room was very run down and poor condition. There was black mould on the roof in the bathroom, water leaking from the ceiling and around light fittings and a mouldy smell throughout the hotel.

Great room, clean. Breakfast was good which we got included in our package. Very friendly and helpful staff.

Overall, the hotel is very good. The bedroom is comfy and very well cleaned every day by amazing staffs. The breakfast is delicious with a lot of options, mainly on the weekend. The only observation that needs your attention is the arrival information. The reception didn't provide information about the hotel availabilities like activities, restaurants, and others, and what to do in the city.

There were a lot of issues in the hotel that made our holidays not enjoyable as we were expecting. These are: [ ] Some of the hotel areas look old and a bit smelly; [ ] The name of the hotel was Le Méridien Noumea Resort & Spa which was part of the Marriott Bonvoy group. I'm member of the group so I thought it would have some high quality as the hotels of the group and also I would get some points with it but, for my surprise, one day before I arrived, the hotel name was changed and it is not part of the Marriott Bonvoy anymore. Theres was no communication about it anytime and I felt so disrespectful. [ ] The employees were very polite but not enough people to assist us in the reception or restaurant. [ ] Misinformation as some questions we made were answered differently from the real (example: they said the spa pool was free but when we went there it was paid). I believe to be a language barrier but they should be trained for it as it's an international hotel. [ ] No activities for kids or adults. [ ] The area of the pool were very slippery and danger for kids. My daughter slipped a couple of times and I saw other kids as well. Luckily was nothing serious. Unfortunately I'm very disappointed and they kind of ruined my holidays.

We got there to be told that it was no longer Le Meridien. The hotel had been taken over apparently by the landowner company. All Le Meridien signage had been removed. One of the restaurants was closed permanently and completely. The main bar was also closed for the entire week we were there. The other restaurant was open for breakfast only. The beachfront restaurant was open until 4pm. But no dinner could be served except for Tapas, which was terrible. So there was no real ability to eat a proper dinner at the resort. Advertised was 3 fully operational restaurants! Construction was taking place next to our room with constant drilling noise. The gym was partially closed off for other repairs. There were various other significant parts of the hotel taped off as if there was a crime scene or other no-go areas. People were using the pool and sunbeds that were not even guests of the hotel. The entire hotel was understaffed and didn’t have a concierge at all. Upon complaint about the noise we were upgraded to a larger room in a different wing. Extremely deceitful advertising and trade practices as when we paid the final account on checkout, it was on a Le Meridien letter head. This is not just a complaint, it’s actually quite illegal and Wotif is also partly responsible for advertising the property as Le Meridien when it isn’t.