I would recommend avoiding the bell service unless you specifically need it. My experience was extremely frustrating and felt more like harassment than hospitality.
I politely declined assistance at least five separate times. First, I was asked if I needed help with my luggage—I said, “No, thank you.” Then I was asked if I needed a luggage cart, and again I declined. The bell attendant then followed me to the entrance, asking where I was going and reminding me that I could only leave my car for 10 minutes. I acknowledged that I understood the policy.
After I checked in, he approached me again and asked if I needed help bringing my luggage in. I declined once more. He then followed me back to the entrance and again reminded me that I couldn’t leave my car unattended. I explained that I understood the 10-minute policy and was simply dropping my luggage in the lobby with my family before immediately moving the vehicle.
Instead of leaving it there, he continued explaining security procedures and insisted that I hand over my car keys, even though I was only going to be inside for about 30 seconds.
I’ve stayed at many hotels and have never experienced bell staff who were this persistent. What should have been a smooth arrival became an uncomfortable and stressful interaction. Hospitality should make guests feel welcome, not pressured.
Parkplatz (zusätzliche Kosten)