The Old Mill Hotel

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Convenient location. Helpful staff.

Nice hotel especially for the price. Our room was lovely and well maintained. The bathroom could’ve done with a spruce up but was functional. No air con so it was hot even with the fan provided. The staff were polite, helpful & friendly. The breakfast was fine, a bit limited but okay. Only one, very busy, member of staff available. A decent stay in an expensive city. I’d recommend!

The staff were fantastic, friendly and helpful. Our room was in the annexe and didn't feel particularly secure. It was extremely small and felt tired. There was no plug/cover in the bathroom sink and there was a long hair on the top of the cistern. Thankfully we were only staying for one night so it was just somewhere to lay our head.

Room was very compact, smallest wardrobe ever, very little storage or room to move. However the decor was amazing everything that you needed was in the room. Breakfast was a little disappointing as continental very limited choice. Again evening menu was limited but the food was lovely. Location was good, short ride into Bath on a bus, however a very nice pub located a 5 minute walk away. Parking was a little tight but there were always spaces available for a small fee. Staff were always helpful and friendly.

The Old Mill in Batheaston would have once been an amazing venue situated right on the picturesque Avon River, but now, sadly, needs a lot of money spent on it to bring it up to a better standard. Fixtures and fittings are all good quality but some need a little repair. Air conditioning would be a great addition as room was extremely hot but England was suffering from a heatwave, so it is unlikely that this is a common occurrence. Having said all this, we would happily stay there again.

Lovely location, easy reach into bath town by local bus, staff very friendly, needs some updating. Very clean, would stay hear again.

On arrival at Reception after long journeys on an extremely hot day we were told that the Bar wasn't open, although advertised as open all day, and as our rooms were not available for 15-minutes there was no access to tea, coffee or cold drink. We were directed to a local pub instead! This was a very bad start. We had booked a table for 6 at 7.30pm in the dining room but hadn't been informed that there was a large screen tv by our table and a raucous crowd surrounded us watching the football. Added to that the table service was very poor and after the main course the plates were not removed until about 9.30 and no dessert list was offered. On finally enquiring at the Bar and complaining that I felt we had been overlooked I was told by the waitress/Bar attendant that the kitchen was no longer taking orders but would enquire. Another waiter then appeared, cleared the table and finally brought dessert menus! The waitress spent most of the evening serving drinks at the Bar so had little time to attend our table. A case of under-staffing which spoilt our evening. We dined elsewhere the following evening!

Shocking .Limited and of the cheapest products possible. Fruit withering but still put out. Yoghurt sour . Being referred for many reasons to local food safety agency

nice hotel but a cooked breakfast would complete the experance

The staff at the Old Mill are really friendly and helpful. The Italian restaurant is pleasant with a nice outlook next to the canal and the food is nice. The breakfast is basic continental but perfectly adequate. The location is good only a 10 minute walk to the canal that takes you all the way in to the centre of Bath and is a lovely walk. Our room at the Old Mill was perfectly fit for purpose however is in need of some decoration. It could have been cleaner, we found cobwebs over the bedside lamps and dead knats (due to being close to the water) on the window sills. The bed dipped in the middle.