Our room was not ready at check-in, and we were placed in a different room than the one we reserved. We booked a king room with a bay view but received a room with two queen beds overlooking the parking lot and city. I called and was told our original room should be ready shortly, but after waiting another hour—especially with two young children—the situation became very frustrating.
The replacement room also appeared to have been cleaned in a hurry. On a positive note, the breakfast was nice. Overall, our stay was okay, but the delayed check-in and room change made the experience disappointing.
Parkplatz