AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

Die Sterne-Bewertungen basieren auf unserer Übersicht der Unterkunftsdaten (wie den angebotenen Services und der Ausstattung) und dienen lediglich zur Orientierung.

Breakfast was included in the price of the room. The breakfast was buffet style with a large variety of foods.

Great location. Walking distance to plenty of beach front restaurants, bars, and shops. Nice pool and amenities. Buffet included . Bikes for rent. Free street parking available close to hotel. Staff was very nice, and helpful - especially David & Pilar at the front desk. Beds weren't great . Pool closes way too early daily at 6pm. Other than that, great stay. Thanks,

Staff Daivd in the reception was helpful very good polite staff and calling was perfect ,even today left to London and I forget my AirPod I reported before I leave I got email from the hotel they say found it and willing to sent it to me hopefully monday thanks .Ad

We had such a nice stay. Fab location.

Nice location and great breakfast.

To start with the positives: Staff were all incredible and great help. Reception, bar staff, cleaners, all 10/10. Room + sea view was great, one of the comfiest beds I’ve been in. Room for improvement: EVERYTHING felt like it was behind an additional paywall. Take into account I paid double what my partner paid in a nearby hotel, I could only get my beach towel changed on Wednesday and Sunday?? I stayed 4 nights so I wasn’t able to change it once. If im paying £200+ a night then the least I can get is a fresh beach towel, even if I have to pay a £50+ deposit. Drink room was for guests who paid for the upgraded “my favourite club”, rooftop pool was also for these members, I believe some sunbeds were too. It wouldn’t have surprised me if I was told I was only able to use the stairs and not the lift as that’s for upgraded guests too. There also weren’t enough sunbeds for guests which felt pretty basic. It would get 5 stars jf it wasn’t for this poor structure. Checkout was at 12 which I thought was good as a final side note.

Excellent Trip

A nice hotel by the sea. Good location although you have to walk a bit to get to a better sandy beach.Some amenities were reserved club members. Found that strange.

Only for airport lay over. The view was nice. Burger and sangria were good.

Very small room with no hot water to shower or shave. I ran the shower and it never got even warm. And the shower drain was plugged so it flooded on tiny bathroom floor. My complaints were useless.