I have stayed here before. i love the hotel, but I try to do the budget thing to save a few bucks on a routine stay and use a mid range hotel on a normal stay, but this was a good friend of mine's birthday. pleasure, not business this time. however....I was very impressed on my last stay. (stay on board with me before you get off from reading the rest of the review). I arrived a little late and didn't really have time to settle before meeting my friend. I needed to at least take a quick rinse before meeting up. I tried to get the shower going but it was an absolute train wreck. I was not able to find a warm water position and the pressure was nothing more than a summer breeze. I managed to clean up but this was not gonna work for me. on my way to meet up with my friend, I stopped at the front desk to bring the water pressure issue up to their attn. yay for the front desk ! they immediately jumped on the situation. immediate is an understatement because on the way back up to my room, STEVEN, who is a hotel engineer, was already on the elevator with me to resolved the issue. he looked at the shower and said that that it wasn't a quick fix. he used the my room phone to call to the desk to have me put in a different room. (I will consider it an upgrade because I got a view of downtown). Steven (sp) how helpful, funny, and courteous in helping me into my new room. it was almost a non issue. I mention this because this is the textbook definition of "service".
Ladestation für Elektroautos