upon arrival, there were four of us in line to check in, but there was NO one behind the check in desk -- that is a big no no for a hotel to do that. Eventually a lady came and assisted everyone. had there been a second person behind the desk, that would have been extremely useful. escalator from parking garage to lobby was broken. key card to access the parking garage did not work. the bottles of shampoo and body wash in the shower put out tiny drops of liquid. you have to press multiple times and still don't get enough coming out to be helpful. also, i requested my Hilton Honors # be entered into the system and the clerk flat out refused to do it. in short, this hotel is being very poorly managed and it shows; will not go back there and cannot recommend this property to anyone else.
Buggy-Service (kostenlos)